Shibil Saleem

The PMO Manager at Voya Financial was formerly known as ING Bank U.S., leading the PMO team in the Application Maintenance Tower.

• Heads a team of 6 PMO leads and consultants supporting transformational projects within AM Portfolio.
• Currently leading a program with 3 key projects - Ticket Analysis, Capacity Management, and Automation Opportunities.
• Partially led a rebadging project of 580+ team members
• Responsible for preparing and presenting governance and RAG status of the delivery, and ensuring to call out risk in any adhering SLAs/KPIs.
• Enhancing and streamlining existing reporting cadences and processes to improve efficiency within the AM Org.

PMO Manager in Tech consulting practice, leading the PMO wing for Financial Service-Banking clients.

• Steered a team of 10+ PMOs to monitor and control the success of project portfolios worth $12M for multiple senior partners.
• Developed a capability to extend end-to-end project management phases.
• Established governance process for multiple engagements to have a strong project management.
• Developed Executive Summary Dashboard for Business leaders to track KPIs and Risk

• Successfully set up a PMO team for a newly onboarded commercial client.
• Project Manager for global Tax account with stakeholders spread across 87 countries. Lead team to manage end-to-end tax engine improvement and transformational projects, scope management, reporting, and billings and collections. Expertise in Annual Roll-forward and Tax chargeback.
• Contributed to process improvement initiatives aimed at enhancing overall efficiency in the organization's PMO practice.

• Spearheaded project management lead for BFSI platinum client, supervising a team of 8 associates and consultants.
• Handled program with multiple consulting engagements worth $30M, focusing on the financial health of each engagement by establishing continuous monitoring and controlling processes.
• Expertise in tracking Opportunities, Pricing, Staffing mix, Project initiation, WBS creation, Project tracking and governance, RAG reporting, B&C, and closure process.
• Strong contributor to process improvement initiatives, identifying inefficiencies, and implementing solutions to drive increased project success rates.

• Managed Change management process for Oracle product business across 3 regions (APAC, EMEA and NAMER). Primarily working with Oracle World Wide Operations team to cater global order management change and cancellation requirements

• Supported GE Capital Retail Bank payment solutions to manage MEP process that managed100+ calls per day for payment recovery. Contributed in formulating payment plans and process enhancements