Shibin Joy
Kottayam
Summary
Meticulous Executive Housekeeper using 13+ years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services.
Overview
14
14
years of professional experience
Work History
Executive Housekeeper
Prakrti Shakti By CGH, Panchalimedu
02.2023 - Current
- Prepare staff schedules and duty rosters
- Check periodical stocktaking and maintaining of stock records for linen, uniforms and supplies.
- Develop and implement training programs within the department.
Deputy Housekeeper
The Zuri Kumarakom, Kerala Resort & Spa
12.2021 - 02.2023
- Prepare staff schedules and duty rosters
- Develop and implement training programs within the department
- Forecasting and budgeting for operating and capital expenditure
Deputy Housekeeper
Aveda Resort and Spa Kumarakom, Kerala, India
01.2021 - 09.2021
- Prepare staff schedules and duty rosters
- Develop and implement training programs within the department
- Forecasting and budgeting for operating and capital expenditure
Assistant Manager Housekeeping
Ramada Egmore,
08.2018 - 03.2020
- Arrange training of staff within the department
- Update records/ files/ registers etc
- Supervised day-to-day operations to meet performance, quality and service expectations.
Housekeeping Executive
The Raintree Hotel, Annasalai
12.2016 - 08.2018
- Supervise cleaning on the allotted floors and areas
- Report maintenance work on the floor
- Prepare housekeeping status reports
Housekeeping Supervisor
Howard Johnson Hotel
09.2014 - 10.2016
- Train housekeepers on cleaning and maintenance tasks
- Respond to customer complaints and special requests.
Room Attendant
Hulhule Island Hotel
05.2011 - 08.2014
- Clean the rooms
- Answer guest requests promptly on the floor
- Handover lost and found articles if any found in the room.
Housekeeping Room Attendant
The Zuri Kumarakom, Kerala Resort & Spa
01.2010 - 04.2011
- Clean the rooms
- Answer guest requests promptly on the floor
- Handover lost and found articles if any found in the room
Education
Bachelor of Hotel Management - Hospitality Administration And Management
The Oxford College of Hotel Management, Bangalore
Bengaluru, India05.2009
Skills
- Maintenance Scheduling
- Inventory Control
- Quality Assurance
- Staff Management
- Expense Tracking
Hobbies and Interests
Travelling
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Timeline
Executive Housekeeper
Prakrti Shakti By CGH, Panchalimedu
02.2023 - Current
Deputy Housekeeper
The Zuri Kumarakom, Kerala Resort & Spa
12.2021 - 02.2023
Deputy Housekeeper
Aveda Resort and Spa Kumarakom, Kerala, India
01.2021 - 09.2021
Assistant Manager Housekeeping
Ramada Egmore,
08.2018 - 03.2020
Housekeeping Executive
The Raintree Hotel, Annasalai
12.2016 - 08.2018
Housekeeping Supervisor
Howard Johnson Hotel
09.2014 - 10.2016
Room Attendant
Hulhule Island Hotel
05.2011 - 08.2014
Housekeeping Room Attendant
The Zuri Kumarakom, Kerala Resort & Spa
01.2010 - 04.2011
Bachelor of Hotel Management - Hospitality Administration And Management
The Oxford College of Hotel Management, Bangalore
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