Shiboo Maharana
Pune
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Assistant Manager
ADP India PVT ltd
, Telagana
08.2022 - Current
- Spearheaded a team of 10+FTEs managed EMEA payroll for over 10 clients across regions providing coverage of over 14 hours
- Ensured agreed Service Level Agreements with Business Unit and clients were met
- Conducted weekly/monthly payroll review calls with the clients & discussed the payroll
- Managed client’s expectation and set the right expectation with them
- Attended onsite client meeting along with Payroll Specialist
- Managing the team by leveraging the Talent resources in the Team, monitoring 4 leaders, associate performance, conducting the Monthly Performance conversations
- Conducted regular 1-1 feedback/coaching sessions for leaders to discuss their performance, highlights, development, career path and areas of opportunity
- Conducted half yearly appraisals for leaders and associates in a timely fashion
- Engaged in frequent conference calls and call calibrations with Business Unit to handle process and business-related updates
- Identified the training needs of the associates and guided them accordingly on the same
- Monitored weekly/monthly dashboards, sharing with higher management and driving the importance of same within the team through leaders UK Payroll
- Managing end to end payroll for UK Clients on the SAP HCM platform
- Year-end co-ordination: Ensuring all year-end activities gets performed as per the schedule and according to HMRC guidelines
- Ensure all payroll validations are performed as per the agreed process and controls are in place at each critical stage of payroll processing
- Providing basic SAP payroll module and UK legislation training to client and team members
- Responsible for designing reports in SAP as per client requirement basis
- Handling HMRC govt
- Related queries to employees as well as a client
- Working with the implementation and testing team to test new scenarios and confirm if they are compliant with the client requirement.
- Supervised day-to-day operations to meet performance, quality and service expectations
Deputy Project Manager
TopSource Global Solutions
Pune, Maharastra
11.2015 - 08.2022
- Processing UK / IRE / UAE / JERSY IRE PAYROLL
- Processing and handling multiple payrolls of UK based clients
- Processing SSP, SMP, Council Tax, Starters, Leavers etc
- Performs manual calculations – Salary, Overtime, Tax Forms (Inland Revenues Forms), Arrears amounts ,etc
- Auditing of work done by team members and provide positive feedback to ensure redundancy of errors and Handling the Individual Payroll Platform
- Running and Checking all reports ( Pre Payroll and Post Payroll)
- Solving the queries through mails and telephonic conversation
- Maintaining the systematic records of the entire day to day task
- Impart Training to new joiners pertaining to UK payroll concepts and payroll System
- Worked on parallel run
- Doing End to End Payroll.
Lead Associate Operation
WNS
Pune, Maharashtra
06.2011 - 11.2015
- Processing UK payroll
- Processing payrolls of UK based clients
- Processing SSP, SMP, Council Tax, Starters, Leavers etc
- Performs manual calculations – Salary, Overtime, Tax Forms (Inland Revenues Forms), Arrears amounts ,etc
- Auditing of work done by team members and provide positive feedback to ensure redundancy of errors and Handling the Individual Payroll Platform
- Running and Checking all reports ( Pre Payroll and Post Payroll)
- Solving the queries through mails and telephonic conversation
- Maintaining the systematic records of the entire day to day task
- Impart Training to new joiners pertaining to UK payroll concepts and payroll System
- Worked on parallel run
- Doing End to End Payroll.
Sr. Associate
NHR Outsourcing Pvt. Ltd.
Mumbai, Maharashtra
11.2008 - 05.2011
- Processing UK payroll
- Processing payrolls of UK based clients
- Processing Inland Revenues Forms
- Processing SSP, SMP, Council Tax, Starters, Leavers etc
- Performs manual calculations – Salary, Overtime, Tax, Arrears amounts ,etc
- Auditing of work done by team members and provide positive feedback to ensure redundancy of errors and Handling the Individual Payroll Platform
- Running the reports – All post payroll activities
- Solving the queries through mails and telephonic conversation
- Maintaining the systematic records of the entire day to day task
- Impart Training to new joiners pertaining to UK payroll concepts and payroll System
- Worked in parallel run bring into live.
Education
T.Y B com - B Com
06.2008
H.S.C - Commerce
06.2005
S.S.C -
06.2003
Skills
- Interpersonal and Communication Skills
- Relationship and Team Building
- Teamwork
- Strategic Planning and Analysis
- Organizational Needs Assessments
- Operations Management
- Cost Reduction
- Employee Performance Evaluations
- Employee Scheduling
- Recruiting and Interviewing
- Task Delegation
Languages
English, Marathi, Hindi
Activities
- Received Awards (Certificate) from Manager for doing good work consistently.
- Given Process Improvement in MS EXCEL for which got an appreciation from Onshore Client and Managers.
- Received appreciation mails from Onshore Clients for doing good work consistently.
Personal Information
- Gender: Male
- Caste: Hindu
- Marital Status: Married
- Date of Birth: 06/10/87
Skill Competencies
- Effective management and supervisory skills.
- Resourceful, energetic, competent, multi-task and results-oriented.
- Ability to make best use of the available resources.
- Work well as a team member or independently.
- Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
Hobbies and Interests
Playing Cricket, Listening Music
Timeline
Assistant Manager - ADP India PVT ltd
08.2022 - Current
Deputy Project Manager - TopSource Global Solutions
11.2015 - 08.2022
Lead Associate Operation - WNS
06.2011 - 11.2015
Sr. Associate - NHR Outsourcing Pvt. Ltd.
11.2008 - 05.2011
Burhani College - T.Y B com, B Com
Karthika High School & Junior College - H.S.C, Commerce
Yogiraj Shree Krishna Vidaylay - S.S.C,
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