Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHIBU KOOL

SHIBU KOOL

Bengaluru

Summary

  • Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring knowledge efficiently and applying it to achieve results. Committed to continuous learning and effectively managing change.

Overview

14
14
years of professional experience

Work History

Floor Supervisor

RICHBOYZ HOSPITALITY BANGOLE LLP
BANGALORE
03.2023 - Current
  • Supervised daily floor operations and ensured adherence to safety standards.
  • Coordinated team schedules and managed shift assignments for optimal coverage.
  • Trained new staff on company policies and operational procedures effectively.
  • Conducted regular inspections to maintain cleanliness and organization on the floor.

SR.CAPTAIN

THE BAR STOKE EXCHANGE
BANGALORE
02.2019 - 02.2023
  • Supervised bar staff to ensure efficient service and customer satisfaction.
  • Resolved customer complaints promptly to enhance guest experiences.
  • Welcomed customers to establishment and offered assistance with issues.

Restaurant Captain

LADY BAGA
BANGALORE
01.2018 - 01.2019
  • Trained and mentored staff in service standards and customer interaction.
  • Coordinated with kitchen staff to ensure timely food delivery and quality control.
  • Organized special events and private dining experiences for guests.

Senior Steward

1 Q 1
BANGALORE
03.2016 - 05.2017
  • Maintained high standards of hygiene in food service areas.
  • Implemented efficient workflows for dish collection and processing.
  • Answered questions about food and order statuses for waiting customers.

Steward

OLIVE BEACH
BANGALORE
02.2012 - 03.2016
  • Maintained cleanliness and organization of dining areas and kitchen spaces.
  • Assisted in setting up dining tables for customer service events.
  • Collaborated with team members to ensure smooth restaurant operations.

Education

SSCL -

SK ROY COLLAGE
ASSAM

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Sales techniques
  • Time management
  • Customer relations
  • Leadership skills
  • Staff training

Languages

ASSAMESE
First Language
English
Beginner
A1
KANADA
Beginner
A1
Bengali
Beginner (A1)
A1
Hindi
Beginner
A1

Timeline

Floor Supervisor

RICHBOYZ HOSPITALITY BANGOLE LLP
03.2023 - Current

SR.CAPTAIN

THE BAR STOKE EXCHANGE
02.2019 - 02.2023

Restaurant Captain

LADY BAGA
01.2018 - 01.2019

Senior Steward

1 Q 1
03.2016 - 05.2017

Steward

OLIVE BEACH
02.2012 - 03.2016

SSCL -

SK ROY COLLAGE

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SHIBU KOOL