Summary
Overview
Work History
Education
Skills
Websites
Locations
Accomplishments
Timeline
Generic
SHIFA HAKAM

SHIFA HAKAM

Bangalore/Delhi/Mumbai/Dubai

Summary

I am a highly accomplished Sr. Executive Assistant with extensive experience supporting C-suite executives and senior leadership teams. Throughout my career, I have specialized in managing complex calendars, coordinating executive communications, organizing high-level meetings, and ensuring smooth day-to-day operations within fast-paced corporate environments. My role involves acting as a trusted partner to the leadership, handling sensitive and confidential information with absolute discretion, prioritizing tasks effectively, and ensuring that strategic objectives are consistently met. I excel in streamlining workflows, anticipating executive needs, and proactively resolving challenges to optimize time and efficiency. With strong organizational skills, a detail-oriented approach, and the ability to manage multiple priorities under pressure, I have contributed significantly to enhancing executive productivity and supporting critical business initiatives. My professional reputation is built on trust, discretion, responsiveness, and a commitment to excellence, making me a valuable extension of the C-suite and a key contributor to organizational success. Disciplined Senior Executive Assistant providing quality administrative assistance to CEO with calendar management, letter writing, file maintenance, and travel arrangements. Superb listening and communication skills with handling confidential material at the highest level. many years of experience serving as a professional.

Overview

9
9
years of professional experience

Work History

Sr.Executive Assistant

Designboxed Innovations.Pvt.Ltd
Bangalore
09.2024 - Current
  • Company Overview: Design and Consulting Company
  • Managed executive calendars, scheduled appointments, and coordinated travel arrangements including visas, flights, and insurance
  • Organized and attended client meetings, addressing queries on behalf of senior executives, ensuring smooth communication
  • Handled confidential information with discretion and acted as the primary point of contact between executives and stakeholders
  • Coordinated logistics for corporate events, stakeholder visits, and internal meetings, ensuring smooth execution
  • Managed executive expense reports, benefit reimbursements, and procurement support. Maintained and organized project documents
  • Design and Consulting Company

Sr.Executive Assistant

Larsen & Toubro Limited
Mumbai
06.2023 - 09.2024
  • Company Overview: Oil & Gas
  • Assisting directly to Project Director managing all aspects of executive support and business coordination
  • Efficiently managed executive calendars, scheduled meetings, and coordinated travel, including visas, flights, and accommodations
  • Collaborated with ARAMCO acting as primary liaison for business dealings, invitations, and logistics.
  • Prepare and reconcile expense reports. Maintain and manage the leader's calendar, including scheduling and coordinating appointments, meetings, and events.
  • Prioritize and reschedule, ensuring the executive's time is used efficiently. Develop and maintain positive working relationships with internal and external stakeholders crucial to the Organisation's success, comfortable contributing to ad hoc projects as needed.
  • Multinational conglomerate company

Sr.Executive Assistant

CitiBank Service Pvt.Ltd
Mumbai
05.2022 - 05.2023
  • Company Overview: Banking and Financial Services Company
  • Managed scheduling for multiple rounds of interviews for potential candidates
  • Coordinated with HR regarding interviews, feedback, and subsequent actions
  • Supported the Mumbai FP&A Center by reporting new hires and updating the tracker.
  • Assist the senior management in managing and coordinating special projects, initiatives, or events, working closely with other team members and departments.
  • Prioritize own time and high-level executive's time, allowing them to focus on high-priority tasks by handling routine matters and managing interruptions. Coordinate international and domestic travel, including air travel, obtaining visas, car services and accommodations.
  • Banking and Financial Services Company

Sr. Executive Assistant

Actal Foods.Pvt.Ltd
Mumbai
11.2016 - 05.2022
  • Company Overview: Food Production Company
  • Assisted the CEO with various administrative tasks to optimize time, including managing client relations
  • Scheduled and coordinated client meetings, interviews, and organizational meetings
  • Handled all aspects of travel arrangements and maintained a high level of professionalism in client interactions
  • Food Production Company

Education

MBA -

Indian Institute of Management
Visakhapatnam
05.2025

Bachelor of Arts -

Mumbai University Kalina University
Mumbai
06.2019

H.S.C -

Wilson College of Science
Mumbai
05.2016

S.S.C -

St.Anthony's Girl's High School
Mumbai
05.2014

Skills

  • Project management
  • Microsoft Excel
  • Data analysis
  • Financial reporting
  • Customer service
  • Stakeholder communication
  • Time management
  • Conference planning
  • Email management
  • Communication skills
  • Calendar management proficiency
  • Screening incoming calls
  • Verbal and written communication
  • Team collaboration
  • Travel planning
  • Task prioritization

Locations

  • Bangalore, Karnataka, India
  • Delhi, Delhi, India
  • Mumbai, Maharashtra, India
  • Dubai

Accomplishments

* Best Contributor Award – Recognised for exceptional client relationship management with ARAMCO at L&T
* Cost Optimisation Certification – Achieved 20% reduction in travel expenses through strategic vendor negotiations
* Operational Excellence – Maintained 98% accuracy in scheduling over 50 executive appointments per month
* Published Author – Contributed to an award-winning article featured in SECRET publication

Timeline

Sr.Executive Assistant

Designboxed Innovations.Pvt.Ltd
09.2024 - Current

Sr.Executive Assistant

Larsen & Toubro Limited
06.2023 - 09.2024

Sr.Executive Assistant

CitiBank Service Pvt.Ltd
05.2022 - 05.2023

Sr. Executive Assistant

Actal Foods.Pvt.Ltd
11.2016 - 05.2022

MBA -

Indian Institute of Management

Bachelor of Arts -

Mumbai University Kalina University

H.S.C -

Wilson College of Science

S.S.C -

St.Anthony's Girl's High School
SHIFA HAKAM