Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Shifas P N

Shifas P N

Team Leader
Kochi

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Team Leader

Ola Electric Private Limited
Kochi
2022.06 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.

Senior Technician

Bajaj
Kochi
2021.10 - 2022.06
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Completed preventive maintenance on set schedules.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Completed job reports and logs immediately following service calls.

Senior Technician

Yamaha
Kochi
2021.01 - 2021.12
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Addressed routine equipment maintenance according to established schedule.
  • Inspected equipment to identify areas of wear or causes of malfunctions.

Local Work Shop Technician

Other
Kochi
2020.01 - 2021.12
  • Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
  • Operated vehicles to troubleshoot problems and verify repair success.
  • Measured and tested components using handheld micrometers, calipers and other tools.
  • Built, tested and modified equipment to achieve functionality objectives.
  • Managed maintenance activities, supervised staff and inspected equipments

Education

10 - 10

St Mary's School
Kochi
2015.03 - 2016.03

+2 - +2

Marry Matha
Kochi
2016.03 - 2018.01

Automobile Engineering - Automobile Engineering

Ideal Institute of Technology
Aluva
2018.03 - 2020.05

Skills

Complaint resolution

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Software

Microsoft office

Microsoft Excel

Getafix

Zendesk

Salesforce

Timeline

Team Leader

Ola Electric Private Limited
2022.06 - Current

Senior Technician

Bajaj
2021.10 - 2022.06

Senior Technician

Yamaha
2021.01 - 2021.12

Local Work Shop Technician

Other
2020.01 - 2021.12

Automobile Engineering - Automobile Engineering

Ideal Institute of Technology
2018.03 - 2020.05

+2 - +2

Marry Matha
2016.03 - 2018.01

10 - 10

St Mary's School
2015.03 - 2016.03
Shifas P NTeam Leader