Shigna Singh
Delhi
Summary
Dynamic HR leader with over a decade of experience in shaping enterprise-wide people strategies, spearheading HR transformations, and optimizing total rewards for global organizations. Expertise in collaborating with senior leadership to align business strategies with scalable talent management, cultural initiatives, and compensation frameworks. Currently driving total rewards initiatives at Genpact, leveraging data analytics to inform workforce decisions across diverse markets. Focused on cultivating high-impact HR ecosystems that enhance retention, boost performance, and foster organizational agility in fast-paced, matrixed environments.
Overview
8
8
years of professional experience
Work History
Assistant Vice President – Total Rewards
Genpact
Gurgaon, India
12.2023 - Current
- Led global annual compensation planning across EMEA, APAC, NA, India, and LATAM, governing multi-million-dollar budgets and aligning workforce investments with financial and growth priorities
- Advised C-suite and business leaders on targeted reward strategies, improving retention across critical talent segments and strengthening market competitiveness
- Digitized compensation operations by launching an in-house platform, reducing manual effort by ~30% and enhancing decision accuracy through real-time analytics and governance
- Led enterprise-wide transformation initiatives , delivering ~20% improvement in operational efficiency and faster turnaround cycles
- Drove cost optimization programs , achieving ~15% efficiency gains across portfolios while maintaining service quality
- Owned HR strategy for a global CPG portfolio (1,200+ employees) across India, APAC, EMEA, and North America, aligning talent strategy with business growth objectives
- Enabled business performance through integrated HR levers (performance, rewards, talent), strengthening outcomes and leadership pipeline readiness
- Built and scaled high-performing HR teams , delivering executive dashboards and insights to enable data-driven decision-making
- Strengthened client engagement and satisfaction , enhancing account stability and long-term partnership value
HR Business Partner
Razorpay
Bengaluru, India
08.2022 - 11.2023
- Designed and deployed a strategic performance management architecture , aligning individual outcomes with business goals
- Drove a culture of continuous feedback and performance accountability , improving team effectiveness
- Built leadership pipeline frameworks , strengthening succession readiness and internal mobility
- Leveraged people analytics to identify retention risks and implement targeted interventions
- Acted as a trusted advisor to business leaders on organizational effectiveness and talent strategy
Talent & Culture Partner
INDmoney
Gurgaon, India
09.2021 - 07.2022
- Worked alongside CEO and CTO to design and execute initiatives that promote a thriving organizational culture and improve employee experience.
- Led initiatives that significantly reduced attrition in critical tech roles
- Designed and implemented OKR frameworks for Tech Team, driving alignment and execution discipline across teams
- Built enterprise-level rewards, recognition, and engagement ecosystems for ~300+ employees
- Launched leadership development and competency frameworks to scale organizational capability
Senior HR Associate
Zomato
Gurgaon, India
06.2018 - 09.2021
- Acted as HRBP for high-growth business units, supporting rapid scale and operational complexity
- Led onboarding transformation , improving efficiency and increasing employee satisfaction by 40%
- Supported M&A integration , ensuring seamless people and culture transition
- Built HR analytics dashboards , enabling data-backed decision-making for leadership
- Designed policies and programs aligned with a fast-scaling, dynamic workforce
Education
Executive Program - HRM
Indian Institute of Management
Calcutta2023
PG Diploma - HR
Symbiosis, Pune
2018
Psychology (Hons) -
Mata Sundri College, Delhi University
2016
Skills
- Total Rewards Strategy & Compensation Design
- Talent Strategy & Workforce Planning
- HR Transformation & Digital Enablement
- Stakeholder Management & Leadership Advisory
- Data Analytics & HR Insights
- Change Management & Organizational Effectiveness
Accomplishments
- Recognized by CHRO, Genpact for leading the first-ever global compensation cycle centralization, reducing cycle time by ~40% and improving governance and scalability
- Recognized by SVP, HR - Genpact for reimagining compensation as a performance lever, aligning rewards to measurable outcomes and improvement in business impact
- Recognized by Business Leader - Genpact as a top talent for delivering high-impact enterprise HR initiatives
- Esprit De Corps Award and Spot Award, Razorpay – Led company-wide rewards & recognition strategy, strengthening culture and employee engagement
- Spot Award, Razorpay – Recognized for driving cross-functional collaboration and execution excellence
- Exceptional Contribution Award, INDmoney – Acknowledged for strong impact in culture and talent interventions
- Innovative Mind Award – Recognized for early contributions in innovation and process improvement
Timeline
Assistant Vice President – Total Rewards
Genpact
12.2023 - Current
HR Business Partner
Razorpay
08.2022 - 11.2023
Talent & Culture Partner
INDmoney
09.2021 - 07.2022
Senior HR Associate
Zomato
06.2018 - 09.2021
Executive Program - HRM
Indian Institute of Management
PG Diploma - HR
Symbiosis, Pune
Psychology (Hons) -
Mata Sundri College, Delhi University
Key Achievements
- Reduced global compensation cycle time by ~40% by leading the first-ever centralization of the annual focal review process, improving efficiency, governance, and scalability
- Repositioned compensation as a performance driver, aligning rewards to measurable business outcomes and contributing to ~$1.01M improvement in overall impact
- Digitized compensation workflows, reducing manual effort by ~30% and enabling real-time, data-driven decision-making
- Improved retention across critical talent segments through targeted reward interventions and strategic workforce planning
- Reduced onboarding turnaround time by 40%, significantly improving new hire experience at scale
- Drove measurable reduction in attrition within tech teams at INDmoney through focused culture and engagement interventions