Shijin Chellappan
Bengaluru,KA
Summary
Highly skilled IAM Specialist and Technical Business & Data Analyst with hands on experience in managing and analyzing complex technical projects, data structuring and creating reports & dashboards. Seeking to leverage my expertise in Identity and Access Management (IAM) to contribute to the success of the clients and the projects.
Overview
9
9
years of professional experience
Work History
Security Ops Engineer, L2
Artech Infosystem (Client: Google)
09.2022 - Current
- Identify and assess the risks, threats, and vulnerabilities related to IAM, and devise appropriate mitigation strategies and controls
- Monitor and measure the performance and compliance of IAM systems, and generate reports and dashboards for various stakeholders
- Troubleshoot and resolve any issues or incidents that may arise in the IAM environment
- Deals with the onboarding process for projects into cloud adhering to the recommended IAM policies by ensuring that met the compliance and security policies
- Differentiate and categorize the projects based on their functionality and the data that carries to identify which environment it belongs to and organize them in the right location under the cloud
- Analyzing the org policy exemption, Opt-in and exemption removal request in various criterias and working with the clients to get that achieved by meeting the requirements and guide them with any alternative options, if available
- Analyzing the requirement of the GCE firewall policy opt-out, opt-in, Hierarchical Firewall and custom policy creation, and work with the clients to achieve it by meeting the requirements and finding any alternative options, if available
- Deals with the creation/movement/deletion of the folders, sub-folders, and projects under GCP cloud by ensuring it adheres to the approved patterns of the location it belongs to under the org
Operations Analyst
Deliverhealth Solutions
02.2022 - 09.2022
- Created custom reports and visualizations to support decision-making processes.
- Consulted with stakeholders to develop operational strategies and processes.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Supported supervisor and associated team members to maintain system functionality.
- Created and managed operational databases to store and track data and maintain accurate information.
Business Analyst
Nuance India
07.2018 - 02.2022
- Analyzing and evaluating the business process and identifying the areas of improvement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Executed analysis of risks and identified risk mitigation strategies.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Digital Interaction Specialist
24 7 ai
09.2015 - 11.2018
- An innovative sales advisor for sears.com with excellent sales skills possesses 3.2-year experience as Digital Interactive Specialist
- Delivering excellent customer service, ensuring that users receive maximum value from their subscription to Sears.com
- Understand customers workflows to help them derive maximum benefit from our services and provide support to help customers streamline their workflows
- Support customer experience optimization by analyzing and interpreting data to identify trends, highlight anomalies and flag up any issues that need to be addressed
- Expertise in managing development & execute, End to End process of analyzing and maintaining Quality among the Team.
Education
B.Tech/B.E.( Mechanical ) -
Anna University
Tamilnadu01.2015
Class XII -
01.2011
Class X -
01.2009
Skills
- Excellent Communication And Interpersonal Skills
- Problem-Solving Abilities
- Multitasking and Creative Thinking
- Customer Service Management
- Team Management
- IAM Security
- LDAP, SAML, OAuth, OpenID Connect, and MFA
- Salesforce CRM
- SQL
- Spreadsheets
- Tableau
- Power Bi
Hobbies and Interests
- Outdoor Sports: Volleyball, Kabbadi, Cricket
- Indoor Sports: Carrom, Chess, Table Tennis.
- Music: Listening music, Keyboardist, & choir leader at church.
- Wildlife and Wedding Photography
- Gardening
Timeline
Security Ops Engineer, L2
Artech Infosystem (Client: Google)
09.2022 - Current
Operations Analyst
Deliverhealth Solutions
02.2022 - 09.2022
Business Analyst
Nuance India
07.2018 - 02.2022
Digital Interaction Specialist
24 7 ai
09.2015 - 11.2018
B.Tech/B.E.( Mechanical ) -
Anna University