Shikha Agrawal

Project - Microsoft

• Working in Onboarding team as a senior resource in Microsoft project.
• Led production support activities for ONB (Onboarding) and EC (Employee Central), ensuring timely resolution of critical issues.
• Independently managed ONB system refresh activities, including ticket creation, coordination, and post-refresh validation.
• Actively participated in production deployments and monthly sprint releases, performing smoke testing to ensure stability.
• Drove end-to-end execution of new VSO (Visual Studio Online) requests and enhancements.
• Experienced in delivering training sessions on SAP SuccessFactors modules, including Employee Central (EC), Onboarding 1.0 and Onboarding 2.0

Project - Vivo Energy Optima

• Certified in SuccessFactors Employee Central, with hands-on experience in key configurations including Manage Business Configuration, Object Definitions, People Profile setup, Business Rules, Role-Based Permissions, Picklist Management, Report Creation, and Foundation Data configuration.
• Skilled in employee and foundation data migration across multiple countries, ensuring data accuracy and compliance.
• Proficient in preparing test scripts and configuration workbooks for both foundation and employee data.
• Participated in workshops, iteration planning, requirement gathering sessions, and UAT at client locations across multiple countries.
• Led data migration efforts for 19 countries, ensuring accurate and timely delivery of employee and foundational data.
• Worked on resolving Employee Profile-related issues, addressing defects and ensuring system integrity.