Shikha Barman
Indore
Summary
Dynamic HR Executive Assistant with a proven track record at Modern Laboratories, adept in payroll administration and confidential information management. Skilled in enhancing office organization and employee onboarding, I excel in delivering accurate HR policy guidance while fostering strong relationships with internal staff and external partners. Committed to driving operational efficiency and employee satisfaction.
Overview
9
9
years of professional experience
Work History
HR Executive Assistant
modern laboratories
Indore
10.2022 - 12.2024
- Managed confidential employee information with discretion and integrity.
- Conducted background checks on prospective employees prior to hiring.
- Performed data entry tasks into the company's Human Resources Information System.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Processed payroll documents accurately and in a timely manner.
- Identified needs of customers promptly and efficiently.
- Answered phone calls, emails and other inquiries from internal staff members regarding HR policies and procedures.
Back Office Executive
modern laboratories
Indore
08.2021 - 09.2022
- Assisted with daily operations such as ordering supplies and maintaining inventory levels.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Maintained inventory of office supplies and placed orders when necessary.
- Compiled and maintained records of customer accounts and invoices.
- Assisted in training new employees on back office procedures.
Sales Officer
compuage infocom ltd
Indore
01.2018 - 03.2020
- Enhanced product knowledge through continuous learning and professional development activities.
- Managed a portfolio of accounts to achieve long-term success.
- Resolved customer complaints regarding sales and service.
- Maintained accurate records of all sales activities and results.
- Analyzed customer feedback to improve product offerings.
- Supported sales team members to drive growth and development.
Sales Associate
dysmic consultancy services
Indore
03.2016 - 12.2017
- Answered incoming telephone calls to provide store, products and services information.
- Answered customer inquiries regarding product features, pricing, and availability.
- Worked with fellow sales team members to achieve group targets.
- Helped customers find specific products, answered questions, and offered product advice.
Education
MBA - Human Resources Management
Katni Art & Commerce
Katni06-2022
Bachelor of Commerce - Computer Science
Katni Art And Commerce College
Katni05-2014
High School Diploma -
Bardesely Highier Secondry School
Katni03-2010
Skills
- Payroll administration
- Data entry
- Employee onboarding
- HR policy management
- Confidential information management
- Office organization
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
HR Executive Assistant
modern laboratories
10.2022 - 12.2024
Back Office Executive
modern laboratories
08.2021 - 09.2022
Sales Officer
compuage infocom ltd
01.2018 - 03.2020
Sales Associate
dysmic consultancy services
03.2016 - 12.2017
MBA - Human Resources Management
Katni Art & Commerce
Bachelor of Commerce - Computer Science
Katni Art And Commerce College
High School Diploma -
Bardesely Highier Secondry School
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