Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic
Shikha Chaudhary

Shikha Chaudhary

Ayodhya

Summary

Strategic Lead Project Coordinator with a track record of successfully managing complex projects from inception to completion. Expertise in building strong stakeholder relationships and guiding teams to achieve shared objectives. Proven ability to enhance workflow efficiency and consistently meet project goals. Recognized for a solution-oriented mindset, critical thinking, and decisive leadership skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Project Coordinator

Infodrive India
New Delhi
05.2023 - Current
  • Managed project documentation using collaboration tools and software.
  • Assigned to the marketing team for one year, I was responsible for managing SLAs related to targets, and auditing the team's performance to ensure the delivery of high-quality leads to the sales department.
  • Additionally, I’m involved in projects aimed at streamlining processes for the marketing team, such as the Leo Project.
  • Conducting call audits via Runo to monitor and maintain team performance quality.
  • Currently engaged with the HR and L&D departments, where I spearheaded the implementation of an LMS and Sales AI Role-Play tool (Pitch Monster) to streamline learning and development processes.
  • Tracked key performance indicators (KPIs), prepared status reports, and provided actionable insights to stakeholders for informed decision-making.
  • Led the automation of the payroll process for the HR department, streamlining salary calculations, attendance integration, and statutory compliance to reduce manual effort, minimize errors, and ensure timely disbursements."

Process Manager

Cedcoss Technologies
Lucknow
10.2022 - 05.2023
  • Streamlined process workflows to enhance operational efficiency across departments.
  • Developed and implemented standard operating procedures for team consistency.
  • Coordinated cross-functional teams to ensure alignment on project goals.
  • Analyzed process performance data to identify improvement opportunities.
  • Collaborated with stakeholders to gather requirements for process enhancements.
  • Using Click Up to streamline workflows for a smoother employee experience.

Associate Analyst, Content Engineering

GlobalLogic
Gurugram
07.2021 - 10.2022
  • Data review & Delivering project's data at the highest possible quality standard.
  • Help design processes, for QA of entered data.
  • Optimize existing processes, and provide ongoing feedback on tools and processes.
  • Interpret client feedback, monitor satisfaction and help drive programs to improve numbers.
  • Communicated to team and management on projects, timelines and results.

Quality Control Officer

Akums Drugs and Pharmaceuticals
Haridwar
08.2020 - 06.2021
  • Carry out quality assessment measures of all the products ready to be shipped and incoming raw materials.
  • Resolving quality-related issues adhering to deadlines and set the SOPs.
  • Prepared documentation of the inspection process, which includes detailed reports and performance records.
  • Recommend improvement measures to the production process to ensure quality control standards are met.

Education

M. Sc - Biotechnology

Amity University
Lucknow, UP
12.2020

BSc - Biology

Dr. Ram Manohar Lohia Awadh University
Ayodhya
12.2018

Intermediate -

Dr. Rizvi Learner's Academy
Jaunpur
04.2014

High School Diploma -

Dr. Rizvi Learner's Academy
Jaunpur, UP
04.2012

Skills

  • MS Office: Word, Excel, integrated by AI, PowerPoint, Access, OneNote
  • Tools: ClickUp, Slack, Excel integrated by AI, Pitch Monster, Microsoft 365, Talent LMS, Blackboard, ZOHO
  • Google Drive: Docs, Sheets, Forms, Excel, Google Sheets, and Google Analytics, comparative analyses
  • Research: source checking, advanced Google Sheets
  • MS Office, Google Drive, spreadsheets, email, PowerPoint, databases, social media, web, and enterprise systems
  • Task management, prioritization, delegation, task separation, scheduling, and risk management
  • Presenting, public speaking, PowerPoint
  • Cross-functional coordination
  • Leadership, time management, teamwork, conflict management
  • Project management
  • Process automation
  • KPI tracking
  • Data analysis
  • Team leadership
  • Employee training

Languages

English - Excellent, Hindi - Excellent, French - Average

Certification

  • Good Job Award

Timeline

Lead Project Coordinator

Infodrive India
05.2023 - Current

Process Manager

Cedcoss Technologies
10.2022 - 05.2023

Associate Analyst, Content Engineering

GlobalLogic
07.2021 - 10.2022

Quality Control Officer

Akums Drugs and Pharmaceuticals
08.2020 - 06.2021

M. Sc - Biotechnology

Amity University

BSc - Biology

Dr. Ram Manohar Lohia Awadh University

Intermediate -

Dr. Rizvi Learner's Academy

High School Diploma -

Dr. Rizvi Learner's Academy

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Shikha Chaudhary