Shikha Dubey
Digital Officer
Diva ,Thane
Summary
I am an approachable, motivated and confident Sales Executive with the ability to excel sales targets and make a real difference in the organisation’s revenue generation. I have expert knowledge of the selling process and I fully recognise the human and emotional aspects of buying and selling.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Customer care executive
Unity small finance (digitide pvt LTD)
Diva, Maharashtra
01.2026 - 04.2026
Digital Officer
Ebixs-cash, Cogent E-services ( Axis Bank Ltd)10
Diva, Maharashtra
05.2024 - 10.2025
- Summary: tele calling and chat process
- Duration:5 month ebix-cash company get replaced then shifted to cogent
- 1year Cogent E-services pvt ltd Over all 1.5 years experience
- Develop relationships with potential customers,which helps in to achieve the target
- Follow up on inquiries via email, internet forms ,and phone calls to ensure customers have all the information they need in order to make an informed purchase.
- Educate customers on the features,option, and packages on a range of make and model of vehicles to assist them in making a purchase that fits their needs and budget
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
Digital Officer
Idfc first bank
Diva, Maharashtra
12.2023 - 06.2024
Education
Bachelor of Arts - Philosophy
Major in philosophy
Skills
Excellent communication and customer service skills to ensure that customers feel comfortable and are able to make an informed purchase
Ability to hear and understand the concern of customers so that they feel more comfortable during the buying process
Pearsonl details
- Nationality: Indian
- Marital status: unmarried
- Gender: female
- Education: graduate
- Language known:
Timeline
Customer care executive - Unity small finance (digitide pvt LTD)
01.2026 - 04.2026
Digital Officer - Ebixs-cash, Cogent E-services ( Axis Bank Ltd)10
05.2024 - 10.2025
Digital Officer - Idfc first bank
12.2023 - 06.2024
Mumbai University - Bachelor of Arts, Philosophy