Shikha Gade
Indore
Summary
Highly-focused and ambitious Human Resources Manager bringing 8+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building,strategies and initiatives aligned with overall business stategy.
Overview
14
14
years of professional experience
Work History
Head-Human Resources
Blowhot Kitchen Appliances Pvt Ltd
Indore,M.P
04.2023 - Current
- Developed and implemented human resources policies and procedures.
- Reviewed job descriptions to ensure accuracy of position responsibilities.
- Oversaw recruitment, interviewing and hiring processes for new employees.
- Conducted performance reviews, provided feedback and made recommendations on employee development plans.
- Provided guidance on disciplinary actions and employee terminations when necessary.
- Researched labor laws and regulations to ensure compliance with federal, state and local employment laws.
- Managed payroll processing, benefits administration and other related HR functions.
- Coordinated employee training programs, workshops and seminars.
- Organized company-wide events such as team building activities or holiday celebrations.
- Created a positive work environment by promoting collaboration among teams within the organization.
- Served as a liaison between management and staff to resolve issues in a timely manner.
- Assisted in developing strategies for improving organizational culture through employee engagement initiatives.
- Analyzed data from surveys to identify areas of improvement in the workplace experience.
- Identified potential risks associated with HR practices or decisions prior to implementation.
- Monitored budgets related to HR operations including staffing costs, compensation packages.
- Participated in external networking activities to build relationships with potential candidates for future roles within the organization.
- Partnered with senior business leaders in planning and delivering robust talent plan aligned with business objectives.
- Identified and developed quality talent acquisition strategies and programs to increase talent pool.
- Addressed and resolved escalated issues, leveraging strong conflict resolution and emotional intelligence.
- Drove business outcomes and strong employee engagement through implementation of new talent strategies.
- Oversaw employee incentive programs and consistently assessed need for improvement.
HR Manager
Blowhot Kitchen Appliances Pvt Ltd
Indore,M.P
07.2021 - 03.2023
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Assisted in the development of policies related to human resources management.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Maintained relationships with external stakeholders regarding employment issues or concerns.
- Monitored attendance records and leave requests for accuracy and completeness.
- Coordinated training programs for new employees and existing staff members.
- Developed processes for onboarding new hires into the organization's culture.
- Reviewed applications for positions within the company according to pre-determined criteria.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Communicated with supervisors to plan and review employee evaluations.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Held exit interviews and documented information discussed with employees.
- Recruited new employees and built relationships, driving visibility.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
HR Executive & Admin
Jya Aureolle Jewels Pvt Ltd
Indore,M.P
07.2017 - 07.2021
- Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Organized recruitment activities including job postings, candidate sourcing, interviewing and selection.
- Reviewed job descriptions for accuracy and relevance to current needs of the organization.
- Created and maintained personnel records in accordance with legal requirements.
- Drafted offer letters for new hires in line with company policy and procedure.
- Analyzed data from surveys and other sources to identify trends in employee satisfaction levels.
- Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
- Assisted senior management with strategic planning initiatives related to talent acquisition.
- Facilitated training sessions for new hires on topics such as organizational culture, policies and procedures.
- Maintained an up-to-date knowledge of labor laws and regulations related to hiring practices.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Directed recruitment, selection and hiring processes.
- Devised HR systems and procedures for organization.
- Evaluated training needs and oversaw training programs.
HR Coordinator
Genesis
Indore,M.P
12.2015 - 07.2017
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Maintained employee records in compliance with applicable laws and regulations.
- Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees.
- Generated monthly reports regarding employee absences and tardiness.
- Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.
- Selected and interviewed candidates for all available positions.
Training Takeover Manager
Country Vactions Country Club India Ltd
Indore,M.P
09.2012 - 11.2015
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Holiday Consultant
Country Vacation Country Club India Ltd
Indore,M.P
12.2010 - 08.2012
- Assisted customers in selecting suitable holiday packages based on individual needs and preferences.
- Provided detailed information about destinations, transportation options, accommodation facilities and sightseeing tours.
- Organized travel documents such as visas, passports and tickets for customers.
- Developed customized itineraries according to customer requirements.
- Researched various locations to identify the best deals available for customers.
- Advised clients on budgeting tips for their holidays and other related matters.
- Handled customer inquiries regarding bookings and reservations over the phone or email.
- Processed payments through different payment methods such as debit and credit cards and bank transfers.
- Coordinated with suppliers to ensure timely delivery of services to customers.
- Ensured that all relevant paperwork is completed accurately prior to customer departure dates.
- Monitored customer feedback to improve service quality and enhance customer satisfaction levels.
- Conducted market research to stay updated with latest trends in holiday packages industry.
- Maintained up-to-date records of customer profiles, bookings, payments.
- Analyzed competitor activities in order to develop competitive pricing strategies.
- Generated reports related to sales performance, customer feedback.
- Attended trade shows and exhibitions in order to promote company's products and services.
- Responded quickly to customer questions and resolved issues to restore satisfaction.
Education
MBA - Human Resources Management
Institute of Management Studies,DAVV
Indore,M.P04-2020
Diploma in Fashion Designing - Fashion Design
Virtual Voyage Institute Of Fashion Design
Indore,M.P04-2016
Bachelor of Commerce - Commerce
Jagdale College,DAVV
Indore,M.P03-2016
Higher Secondary - PCM
Marthoma Higher Secondary School
Indore,M.P03-2010
High School - All Subjects
Marthoma Higher Secondary School
Indore,M.P03-2008
Skills
- Organizational Development
- Benefits Administration
- Employee Relations
- Succession Planning
- Recruitment Strategies
- HR policies development
- Talent management
- Organizational Culture
- Compensation design
- HR technology implementation
- Contract Negotiation
- Leadership Development
- Team Collaboration
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Marathi
Upper Intermediate (B2)
B2
Accomplishments
- Outstanding Performance Accomplishment Award in 22-23.
- Accomplishment Award for magnificent arrangements for events & festivals.
- Accomplishment Award for excellent team management.
- Being honored for leading the Annual Financial Meets every year.
References
References available upon request.
Timeline
Head-Human Resources
Blowhot Kitchen Appliances Pvt Ltd
04.2023 - Current
HR Manager
Blowhot Kitchen Appliances Pvt Ltd
07.2021 - 03.2023
HR Executive & Admin
Jya Aureolle Jewels Pvt Ltd
07.2017 - 07.2021
HR Coordinator
Genesis
12.2015 - 07.2017
Training Takeover Manager
Country Vactions Country Club India Ltd
09.2012 - 11.2015
Holiday Consultant
Country Vacation Country Club India Ltd
12.2010 - 08.2012
MBA - Human Resources Management
Institute of Management Studies,DAVV
Diploma in Fashion Designing - Fashion Design
Virtual Voyage Institute Of Fashion Design
Bachelor of Commerce - Commerce
Jagdale College,DAVV
Higher Secondary - PCM
Marthoma Higher Secondary School
High School - All Subjects
Marthoma Higher Secondary School
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