Shikha Jain
Internal Auditor
Greater Noida
Summary
Experienced Banking Professional with 8+ years across Branch Banking Operations, Investment Banking, and Information Security Auditing. Recently transitioned into IT Governance & Compliance with hands-on involvement in ISO/IEC 27001:2022 audits at ICICI Bank, along with foundational knowledge of SIEM tools and Azure cloud compliance, IAM (Identity and Access Management), PAM (Privileged Access Management), and cyber risk controls. Demonstrated strengths in risk management, audit controls, regulatory compliance, and cybersecurity governance.
Overview
10
10
years of professional experience
5
5
Certifications
1
1
Language
Work History
Deputy Manager II
ICICI Bank
09.2023 - 05.2025
- Conducted internal audits aligned with ISO/IEC 27001:2022 across branch and digital banking operations.
- Reviewed internal control systems; ensured RBI compliance and ISMS framework adherence.
- Collaborated with the InfoSec team on Azure security posture, IAM controls, and SIEM log analysis.
- Participated in compliance testing and audit readiness for IT governance functions.
- Received performance award in Investment Banking, July 2024.
Deputy Manager
AU Small Finance Bank
05.2022 - 06.2023
- Performed service audits and compliance validations, escalated anomalies to the central audit team.
- Led operational control checks including account opening, RTGS/NEFT, and cash/cheque reconciliations.
- Ensured adherence to internal audit guidelines, AML/KYC protocols, and RBI circulars.
Service Delivery Manager
IndusInd Bank
11.2021 - 04.2022
- Oversaw branch audit preparedness, including documentation of high-value transactions and asset products.
- Ensured compliance with internal and statutory audit frameworks.
- Collaborated with compliance officers during periodic reviews and rectified flagged issues.
Customer Service Manager
Equitas Bank
03.2020 - 10.2021
- Conducted branch-level internal audits, focusing on KYC, AML, and operational risk areas.
- Ensured compliance during virtual banking rollout, mitigated risks in remote service delivery.
- Appreciated for audit support and digital risk management during the pandemic.
Assistant Manager
HDFC Bank
05.2019 - 02.2020
- Supported branch audit preparation and resolved audit queries on account management.
- Ensured full compliance with RBI norms, internal KYC/AML policies, and audit procedures.
Assistant Manager
HDFC Life
10.2016 - 01.2018
- Maintained documentation and policy compliance during sales audits and regulatory checks.
- Liaised with internal audit teams on investment documentation and client risk profiling.
Service Manager
Gurpreet Singh & Associates
04.2015 - 09.2016
- Oversaw audit-related documentation and maintained compliance in financial operations.
- Supported internal audit processes for client accounts and regulatory filings.
Education
B.Tech - Electronics & Communication
UCERC
Greater Noida01.2014
Class XII - Science
Kendriya Vidyalaya
Delhi01.2010
Class X -
Kendriya Vidyalaya
Delhi01.2008
Skills
- Conducting internal audits for ISO/IEC 27001:2022 standards
- Risk assessment in information security
- SIEM event analysis
- Azure governance and security management
- Audit Compliance & Internal Controls
- Governance, Risk, and Compliance (GRC) Audits
- Third-Party Risk & Vendor Management
- IT General Controls (ITGC)
- Business Continuity Planning & Disaster Recovery Audits
- Identity & Access Governance, Audit & Assessment
Certification
ISO/IEC 27001:2022 Lead Auditor (in progress)
Technical Skills
Technologies :EDR,XDR,Sonic Firewall,Azure
Operating Systems: Windows
Interests
Hobbies: Travelling, Meeting People, Basketball
Awards
ICICI Bank – Investment Banking Performance Award, July 2024, Appreciation at Equitas Bank for Virtual Banking support during COVID (2020), Represented School in National Level Basketball
Personal Information
Nationality: Indian
Timeline
Deputy Manager II
ICICI Bank
09.2023 - 05.2025
Deputy Manager
AU Small Finance Bank
05.2022 - 06.2023
Service Delivery Manager
IndusInd Bank
11.2021 - 04.2022
Customer Service Manager
Equitas Bank
03.2020 - 10.2021
Assistant Manager
HDFC Bank
05.2019 - 02.2020
Assistant Manager
HDFC Life
10.2016 - 01.2018
Service Manager
Gurpreet Singh & Associates
04.2015 - 09.2016
B.Tech - Electronics & Communication
UCERC
Class XII - Science
Kendriya Vidyalaya
Class X -
Kendriya Vidyalaya
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