Summary
Overview
Work History
Education
Skills
Timeline
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Shikha Kashyap

Summary

Dedicated and results-driven professional with 13 years of comprehensive experience in recruitment and account management across both IT and non-IT industries. Proven track record of delivering strategic staffing solutions, building strong client relationships, and driving business growth. Seeking a challenging leadership role in a dynamic organization where I can leverage my diverse skill set to drive recruitment excellence, foster client partnerships, and contribute to organizational success across multiple industries.

Overview

15
15
years of professional experience

Work History

Account Manager

Nityo Infotech
07.2022 - 08.2023
  • Strategic Planning: Developing and implementing recruitment strategies aligned with the company's goals and objectives.
  • Client Engagement: Building and maintaining relationships with clients to understand their hiring needs, provide recruitment solutions, and ensure client satisfaction.
  • Team Management: Leading and managing a team of recruiters and recruitment specialists, providing guidance, coaching, and support to achieve recruitment targets and objectives.
  • Talent Acquisition: Overseeing the end-to-end recruitment process, including sourcing, screening, interviewing, and selecting candidates for client requirements.
  • Resource Allocation: Effectively allocating recruitment resources, including personnel and technology, to meet client demands and project timelines.
  • Performance Monitoring: Monitoring and evaluating the performance of recruitment team members, tracking key metrics such as time-to-fill, candidate quality, and client satisfaction.
  • Process Improvement: Continuously evaluating and improving recruitment processes, tools, and techniques to enhance efficiency, quality, and effectiveness.
  • Market Analysis: Staying informed about industry trends, market conditions, and competitor activities to adapt recruitment strategies and remain competitive.
  • Compliance and Ethics: Ensuring compliance with legal and ethical standards in recruitment practices, including equal employment opportunity (EEO) regulations and data privacy laws.
  • Client Collaboration: Collaborating closely with client stakeholders, such as hiring managers and human resources teams, to understand their requirements, provide updates, and address any concerns or issues.
  • Business Development: Supporting business development activities by participating in client meetings, presentations, and proposal development to win new recruitment opportunities.
  • Reporting and Analysis: Generating reports and conducting analysis on recruitment metrics, trends, and outcomes to inform decision-making.

Account Manager

Mark Makers
08.2016 - 07.2022
  • Client Engagement: Building and maintaining relationships with clients, understanding their needs, and ensuring the delivery of high-quality solutions and services that meet or exceed client expectations.
  • Project Management: Overseeing multiple consulting projects simultaneously, including project planning, resource allocation, timeline management, and risk mitigation.
  • Team Leadership: Leading a team of consultants, providing guidance, support, and mentorship to ensure team members are equipped to deliver on project objectives effectively.
  • Solution Delivery: Working closely with clients and internal teams to develop and deliver innovative solutions that address client challenges and drive business value.
  • Strategic Planning: Contributing to the development of strategic plans and initiatives for the consulting practice, including identifying new business opportunities and areas for growth.
  • Financial Management: Managing project budgets, tracking expenses, and ensuring projects are delivered within budget while maximizing profitability.
  • Stakeholder Management: Engaging with key stakeholders, including senior leadership, clients, and project teams, to provide regular updates on project status, risks, and issues.
  • Continuous Improvement: Proactively identifying opportunities for process improvement, knowledge sharing, and skills development within the consulting practice to drive operational excellence.
  • Thought Leadership: Staying abreast of industry trends, emerging technologies, and best practices in consulting and sharing knowledge and insights with internal teams and clients.

Team Leader

Interglobe Technologies
05.2012 - 07.2016
  • Managed end-to-end recruitment processes, including candidate sourcing, screening, interviewing, and selection, to meet staffing needs and fill open positions.
  • Developed and maintained relationships with hiring managers and stakeholders, understanding their requirements and priorities to deliver tailored staffing solutions.
  • Collaborated with internal teams to develop job descriptions and specifications, ensuring alignment with organizational goals and objectives.
  • Utilized various recruitment channels and platforms to source and attract qualified candidates, including job boards, social media, and professional networks.
  • Conducted interviews and assessments to evaluate candidate qualifications, skills, and fit for specific roles, ensuring the selection of top talent.
  • Coordinated and managed recruitment events and initiatives, including job fairs, campus drives, and networking events, to build a pipeline of potential candidates.

Team Leader

Intelenet Global Services
07.2008 - 07.2010
  • Managed a team of recruiters, overseeing day-to-day recruitment activities and operations to meet hiring targets and timelines.
  • Developed and implemented recruitment strategies and plans, aligning with organizational goals and objectives to attract and retain top talent.
  • Collaborated with hiring managers and stakeholders to understand staffing needs and priorities, ensuring effective recruitment solutions.
  • Conducted candidate sourcing, screening, and assessment activities, utilizing various recruitment channels and tools to identify qualified candidates.
  • Coordinated and managed recruitment events and campaigns, including job fairs, campus drives, and referral programs, to attract potential candidates.
  • Provided guidance and support to team members, including training, coaching, and performance feedback, to foster their professional development and growth.

Education

Bachelor Of Arts - English Literature

Shaheed Bhagat Singh College
New Delhi
07.2006

Skills

  • Team Management
  • Time Management
  • Account Management
  • Analytical Skills
  • Resilience

Timeline

Account Manager

Nityo Infotech
07.2022 - 08.2023

Account Manager

Mark Makers
08.2016 - 07.2022

Team Leader

Interglobe Technologies
05.2012 - 07.2016

Team Leader

Intelenet Global Services
07.2008 - 07.2010

Bachelor Of Arts - English Literature

Shaheed Bhagat Singh College

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Shikha Kashyap