Summary
Overview
Work History
Education
Skills
Accomplishments
Profile Summary
Timeline
Generic

Shikha Maithani

Quality Manager
Noida,Uttar Pradesh

Summary

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Project Manager

Birlasoft
Noida, Uttar Pradesh
09.2021 - Current
  • Client WACT
  • Environment: Windows 10, Web application Tools and Application: Magento platform, APOS(PRISM), Magento Admin, Microsoft dynamics 365, VSTS (Azure devOps) Postman , My SQL database.
  • Technology & methodology: Black box testing, API Testing, Functional testing & Agile methodology and Scrum framework (Sprint) Project
  • Description : This Project is based on retail chain and E-commerce domain. The various carriers like AT&T, Verizon and T-Mobile are involved in the flow of this project. This device from different carrier sell to customer through Costco stores or via direct delivery. This project is based on integrated system i.e Magento , DXP and carrier system, API testing is also involved here using Postman.
  • Roles and Responsibility

1. Checked software beyond testing scripts for interconnected problems not covered by established specifications

2. Collaborated with developers and product owners to stay current on product features and intended functionality

3. Increased and improved knowledge of Magento technology by engaging in all available trainings and seminars

4. Supported test review, defect control and configuration management within delivery pipeline

5. Identified and tracked defects with VSTS and supported developers in resolving problems by completing additional tests

6. Collaborated with QA team to test software quality through manual and automated testing

7. Met project deadlines without sacrificing build quality or workplace safety.

8. Identified plans and resources required to meet project goals aobjectives.

Led project teams through design, construction and launch process.

QA Engineer

Birlasoft
Noida, Uttar Pradesh
  • Client: Barclays
  • Environment: Windows 8, Web application Tools: SQL server 2015, Postman
  • Description: Barclays have offered packaged insurance products (Packs) to its current account customers for several years. This is a successful model with 1.1 million open Packs. Currently, these products are only available to customers with current accounts. Key proposition changes from the existing Packs are: – Sell packs to all customers including new to bank – Payment Method of non-Barclays Debit Card for non-current account customers – Introduce the concept of a Billing Account for customers to track their Pack (and in future, other Connected Platform) purchases – Pack purchaser is the sole holder of the Pack product. The purchaser can register their domestic partner as a further named party on the pack
  • Roles and Responsibilities:

1. Performed requirement feasibility analysis and identified test scenarios/test objectives

2. Contributed to the preparation of the defect management, communication and Test scope sections of the test plan

3. Identified end-to-end test cases, regression suites and system test cases.

4. Involved in Test data identification and gathering

5. Documented test cases and performed peer reviews on the team mate’s work.

6. Responsible for Smoke and Sanity test.

7. Performed elaborate functional testing for Admin module along with exploratory testing of the entire site. Also worked on test case maintenance when necessary.

8. Performed browser compatibility testing on browsers Chrome and Edge

9. JIRA was used for issue tracking in case of environmental issues

10. Coached and assisted employees with adapting to new processes

System Analyst

Birlasoft
Noida, USA
  • Client: IDT, Integrated DNA
  • Platform: Windows
  • Database: SQL
  • Tools: HPQC
  • Description: IDT is a major force in advancing biomedical research as both a supplier of custom oligonucleotide synthesis and a developer of innovative new biotechnology. IDT have multiple applications to synthesize DNA. Birlasoft from IT perspective run the process on these applications to test End to End flow. Birlasoft make sure that the Barcode (test data) for End to end flow goes through the Process and resolve the errors system get through the integration of various application. Birlasoft make sure that the customer (pharma firms, Research Labs) get the customized DNA through the process .
  • Roles and Responsibility:

1. Documentation

2. Test cases writing

3. Test case Execution

4. End to end process Flow

5. Upload test cases in ALM

System Analyst

Birlasoft
Noida, Uttar Pradesh
  • Client: United Airlines
  • Database: Couch base Lite, and Snow
  • Platform: IOS
  • Description: Objective is to enhance capability of United Voices organization to report and manage operational issues. United Voices is program that enables employees to submit feedback regarding operational issues encounter. Current system relies heavily on email based case creation process. There is need for mobile and CSM portal as primary touch points. The organization wants to move to a better, more effective and efficient channel for capturing and analysis of feedbacks

Roles and Responsibility:

  • Involved in Documentation
  • Creating Test Cases & Execution, Creation of Acceptance Criteria, Test Summary Report
  • Customer Handling
  • Performed elaborate functional testing for Admin module along with exploratory testing of the entire application. Also worked on test scenario maintenance when necessary.
  • Responsible for Smoke and Sanity test
  • On-site Coordination
  • Participated in Daily scrum meetings
  • End-to-end Mobile Application Testing
  • API testing
  • Database testing in couch base Lite
  • Reported over all sprint status and daily status

Test Engineer

Lava International Limited
Noida, Uttar Pradesh
01.2013 - 11.2014
  • Description : Lava International Limited is an Indian multi-national company in the mobile handset industry. The company was founded in 2009 an offshoot of a telecommunication venture. It is headquartered in Noida, Uttar Pradesh, India and has overseas operations in Thailand, Nepal, Bangladesh, Sri Lanka, Indonesia, Mexico and the Middle East, Pakistan and Russia.[4] The company started its Africa operations by launching its product in Egypt in 2016. Lava is working towards establishing a mobile phone design center in India and setting up new manufacturing facilities. The company has an in-house R&D and product-testing set-up in China and India for product design and development
  • Overall Roles and Responsibility:
    1. Project Management for Xolo, Iris, KKT Models.
    2. Preparing software Test plans, Test case creation, Preparation of defect reports, Reporting to Bugzilla & further Defect verification
    3. Menu tree Testing, Model Specification testing (Verifying Product Specification)
    4. Working on Connectivity Modules such as Wi-Fi, WI-Fi Direct, Bluetooth, Tethering etc…
    5. Worked for LAVA KKT as a series owner.
    6. Preparing product vise weekly report.
    7. Coordination with onsite developers for software deployment and other issue clarification
    8. Managing people working on Field testing

Education

Diploma - Information Technology

Government Polytechnic
Kashipur
07.2005 - 07.2008

Skills

Agile, Waterfall and V-Model Testingundefined

Accomplishments

  • Appreciated with award in LAVA for exceptional performance.
  • Achieved Best Team player award in Birlasoft.
  • Always appreciated by client for my hard work, quick resolving decision and delivery of project in given timeline.
  • Achieved Star award for making successfully AT&T project Go live.
  • Supervised team of 10 staff members..
  • Resolved product issue through consumer testing.

Profile Summary

  • A result-oriented professional with over 9.2 years of experience in Project Coordination, Software Testing, Automation & Manual Testing, Quality Assurance, Defect Management, Defect Identifications & Management and Team Management
  • Presently working in ECOM domain
  • Exposure in Telecom domain with specialization in Mobile Device Testing
  • Hands-on experience of working on Test Management Tool such as HP-ALM , Zira , VSTS & Red Mine tool
  • Proficient in Software Test Life Cycle, including functional testing (Smoke, Component, GUI, Integration, System Testing, Re-Testing, Regression, UAT (Alpha-Testing), Ad-hoc, Mobile Device, UAT, Production, Pilot and Batch Testing , API testing and Kibana
  • Familiarizing with Automation testing using Selenium # java and Postman
  • Successfully worked on Agile Methodology with proven knowledge of SDLC and STLC
  • Skilled in incorporating industry best practices, techniques and methodologies into existing testing processes for effective bug fixing & resolution of issues
  • Contributed to successful release of various products & services of leading international clients.
  • Showcased excellent aptitude in managing complex technology projects based on Agile / Scrum Methodology, using Agile Tools like Rally.
  • Skilled in investigating bugs / issues in application and interacted with SMEs to resolve them in time.

Timeline

Project Manager

Birlasoft
09.2021 - Current

Test Engineer

Lava International Limited
01.2013 - 11.2014

Diploma - Information Technology

Government Polytechnic
07.2005 - 07.2008

QA Engineer

Birlasoft

System Analyst

Birlasoft

System Analyst

Birlasoft
Shikha MaithaniQuality Manager