SHIKHA SHARMA

• Responsible for global workforce for Amdocs Technologies division, partnering with business units in driving people strategy and initiatives in line with annual operating plans
• Developed strong communication and organizational skills through working on group projects.
• Instrumental in building go to market strategy around leadership roles, diversity, and capacity hiring
• Coach for middle and senior leadership around building and fostering necessary competencies.
• Global lead for annual performance and compensation management process.
• Talent Retention: Review high attrition risk employees, targeted approach to retain via short term and long term career management strategies.
• Provide thought leadership to management on market trends, with respect to hiring , attrition and roles.
• Championing employee experience cause by focusing on employee life cycle touchpoints.
• Publish bi annual HR metrics report
• Part of Amdocs employee harassment and disciplinary committee

Key Projects -

• As a certified coach, done 100+ hours of career, personality development coaching for managers as well as senior leaders
• Run ‘Alumni Feedback survey and study’ to analyze attrition patterns

• HR business partner for two major service line with 1600 employees based out of India
• Talent engagement: Drive leadership interactions, townhalls and planned business sessions for managers and leads
• Drive recognition programs and review employee pulse
• Launched Project “Inside Story”-Publishing success stories of senior leaders to break barriers and encouraging employees to push boundaries
• Employee retention: Central SPOC to lead attrition governance for 8000 employees.HR reach out sessions with new joiners and flight risk employee, stay interviews for critical and tenured talent pool
• Performance Appraisal: Managed end to end process – conducting workshops for managers and employees, normalization for 1600 FTE
• Participate in unit level salary revision plans.

• HR Head for Pune, India manufacturing plant
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Implemented thorough performance management system for employees as well as workers through skill matrix and performance appraisals
• Leading Employee Engagement Survey for around 150 employees
• Responsible for End-to-end training cycle, right from “Training need analysis” to “Training effectiveness mapping”
• Multi Skilling: Initiated and implemented pilot project for around 50 employees where work does not require them to stay at one workplace regularly, they were skilled in other work areas and were thus able to improve the efficiency, was recognized as best project by Managing Director
• Talent Retention Policy – Identifying Hi potential employees through eligibility criteria and Assessment Centre, then initiating various interventions to retain these employees (fast tracker career plan, challenging assignments, salary correction)
• Worked with management to create performance measurement, employee development and employee compensation strategies
• Provided HR consultation services to leadership and department heads. Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.