SHIKHA SHARMA

• Projects: Plan International Canada, American Cancer Society, NeoGov, Silver Management Group
  Domains: Nonprofit / CRM (Salesforce), E-Commerce, Fintech
• Performed end-to-end manual testing on complex applications including Salesforce CRM, involving functional, UI, regression, and ETL testing.
• Having experience with tools like JIRA, Zephyr, and Azure DevOps, TestRail.
• Conducted mobile and cross-browser testing using BrowserStack to ensure responsive user experience on iOS and Android across multiple browsers.
• Created a data-driven automation framework using Page Object Model with Selenium WebDriver, C#.NET, and NUnit.
• Developed and maintained automation test scripts aligned with business flows and user stories.
• Validated backend data integrity using SQL, SOQL, and Snowflake, ensuring proper source-to-target data mapping.
• Participated in Agile ceremonies, collaborated with cross-functional teams, and actively engaged in sprint planning, client communication, and daily stand-ups.
• Created and maintained detailed test cases, test plans, and QA documentation for both manual and automation efforts.
  
  

● Conducted API testing to ensure seamless integration and data consistency.
● Proficient in defect identification, logging, and tracking throughout the software
development lifecycle.
● Actively contributed to the preparation and refinement of comprehensive test cases for maximum coverage.
● Executed diverse testing methodologies, including Functional Testing, Smoke Testing, and
Regression Testing
● Responsible for performing the Functional Testing, Smoke and Regression Testing.
● Conducted thorough Regression Testing for every build to ensure application stability and robustness.
● Actively participated in daily project meetings and scrum calls with on-site teams for improved collaboration and project efficiency.