SHIKHA SHARMA
Delhi
Summary
Dynamic Business Development Manager with a proven track record at Bharti Airtel Limited, excelling in sales strategy development and client relationship management. Achieved 20% revenue growth by leveraging market analysis and territory management skills. Committed to driving account growth and enhancing customer loyalty through effective engagement and support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Manager
Thoughtsol Infotech Limited
Delhi NCR
06.2025 - Current
- Sales & Business Development
Drive revenue growth through new customer acquisition and account expansion in cybersecurity and cloud solutions.
Achieve and exceed assigned sales targets across cybersecurity and cloud portfolios.
Build and maintain strong sales pipelines and forecasts.
OEM & Partner Engagement
Work closely with OEM partners (Sophos, Trend Micro, Trellix, Palo Alto, Microsoft) to develop joint sales strategies and leverage partner programs.
Stay updated with product updates, certifications, and incentive programs from OEMs to maximize sales opportunities.
Solution Selling
Position, present, and sell end-to-end cybersecurity solutions including endpoint protection, email security, network security, and threat intelligence.
Sell Microsoft M365 security stack and Azure cloud services, addressing customer business and compliance needs.
Conduct consultative selling by identifying client pain points, tailoring solutions, and creating compelling proposals.
Customer Engagement
Build long-term client relationships by being a trusted advisor in cybersecurity and cloud transformation.
Lead client meetings, presentations, PoCs (Proof of Concepts), and solution demonstrations with technical teams.
Negotiate contracts, pricing, and terms to successfully close deals.
Collaboration & Reporting
Work with pre-sales and technical teams for solution designing and PoC execution.
Collaborate with marketing teams for lead generation campaigns and demand creation activities.
Provide regular reporting on sales performance, pipeline status, and market trends.
Account Manager
Bharti Airtel Limited
Noida
03.2021 - 05.2025
- Increased Data sales to B2B customers through product demonstrations and knowledge sharing.
- Achieved gross targets by managing various channels including Airtel Direct sales associates.
- Generated revenue from corporate clients by cross-selling and upselling Bharti Airtel products.
- Expanded reach of Data/Voice business in SMB vertical by developing channel partners.
- Identified new industry verticals to drive business development and growth plans.
- Reviewed performance with DSA and System integrators, implementing corrective actions for target achievement.
- Responsible for achieving top line and bottom line goals, enhancing revenue growth by 20%.
- Minimized churn of new business while ensuring compliance with TRAI norms.
Relationship Manager
Mahindra Holidays and Resorts India Limited
Jasola New Delhi
02.2019 - 01.2020
- Achieved sales, revenue, and collection targets from referred accounts while acquiring new clients.
- Resolved member conflicts by actively connecting through regular meetings.
- Prepared pre-sales proposals for prospective clients to drive engagement.
- Invested time in customer engagement to ensure satisfaction through real-time information.
- Built customer loyalty by coordinating with service delivery, operations, and commercial teams.
- Supported first-time holiday bookings for new members, generating quality referrals.
Sport Leader
Decathlon Sports India Limited
Preet Vihar
10.2017 - 04.2018
- Communicating about the services offered by the organization to prospective clients.
- Responsible for revenue generation for the organization.
- Responsible for building relationships with new clients and maintaining relations with existing clients.
- Organize events in the local area to increase brand awareness.
- Providing management with feedback.
- Responsible for online marketing strategy through off page optimization.
- Build the Best product offering for the customer, choose all the ranges within customer sport.
Education
M.B.A - Marketing
DR.DY PATIL UNIVERSITY
PUNE08-2023
B.A - Political Science
Mata Sundri College For Women
Delhi06-2016
XII -
Ratna Devi Aarya Sr. Seconday School
Delhi07-2011
X -
Sarvodaya Kanya Vidyaylaya
Krishna Nagar, Delhi07-2009
Skills
- Sales expertise
- Sales forecasting
- Client relationship management
- Account growth
- Competitive intelligence
- Market analysis
- Territory management
- Sales strategy development
- Business planning and development
Hobbies and Interests
- Listening to music
- Watching movies
Languages
- Hindi
- English
Accomplishments
- Awarded the Airtel Outstanding Award for FY 2022-23 as the top performer for emerging business
- Certified twice for the Hall of Fame in Bharti Airtel for outstanding performance in quarters 2 and 4
Certification
- Wiz partner sales accreditation
- Salesforce for sales managers
- Describe cloud computing by Microsoft
Timeline
Business Development Manager
Thoughtsol Infotech Limited
06.2025 - Current
Account Manager
Bharti Airtel Limited
03.2021 - 05.2025
Relationship Manager
Mahindra Holidays and Resorts India Limited
02.2019 - 01.2020
Sport Leader
Decathlon Sports India Limited
10.2017 - 04.2018
M.B.A - Marketing
DR.DY PATIL UNIVERSITY
B.A - Political Science
Mata Sundri College For Women
XII -
Ratna Devi Aarya Sr. Seconday School
X -
Sarvodaya Kanya Vidyaylaya
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