Shikha Thakur
Mohali
Summary
Devoted to critical thinking and problem-solving with a solutions-oriented attitude. Organizes details and creates documents quickly. Talented at explaining complex processes in easy to understand ways.
Overview
5
5
years of professional experience
Work History
Admissions Manager
Eduland Immigration
Chandigarh
07.2024 - Current
- Maintained accurate records of all admitted students' contact information and documents submitted for admission.
- Managed a team of Admissions Officers responsible for reviewing applications and making decisions on acceptance or denial.
- Participated in meetings with representatives from other universities to discuss best practices related to admissions procedures.
- Resolved issues related to denied applications by providing detailed explanations of why an applicant was not accepted.
- Reviewed applications for admission and rendered decisions on acceptance or denial.
- Developed and implemented strategic admissions plans to meet enrollment goals.
- Trained new staff members on departmental policies related to admissions.
- Monitored student databases and updated spreadsheets.
Admissions Team Leader
Charms Education and Immigration Services
Chandigarh
02.2022 - 06.2024
- Developed strategies for problem solving and conflict resolution among team members.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Maintained a positive work environment that promoted collaboration between team members.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Reviewed completed work to verify consistency, quality, and conformance.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Prepared various reports using spreadsheet software such as Microsoft Excel.
- Daily Reporting to the management of the task done by team me
Case Filling Officer
Landmark Immigration Consultants Pvt Ltd
Chandigarh
12.2019 - 12.2021
- Reviewed applications for completeness and accuracy prior to processing.
- Analyzed student academic records to determine eligibility for admission to college or university programs.
- Counseled students regarding course selection, degree requirements, extracurricular activities, and other matters related to successful completion of an educational program.
- Coordinated communication between departments regarding applicant status updates.
- Responded promptly to inquiries from prospective students via email or telephone calls.
- Maintained accurate records of all applications processed in the colleges or universities.
- Prepared reports using academic or institutional data and information.
Education
MBA - Marketing And HR
Chandigarh University
Mohali05-2019
Bachelor of Science - Information Technology
Lyallpur Khalsa College
Jalandhar06-2017
Grade 12th - Non Medical
Guru Hargobind Public High School
Dasuya06-2014
Grade 10th -
Guru Hargobind Public High School
Dasuya06-2012
Skills
- Database Management
- Employee Supervision
- Recordkeeping skills
- Email Writing
- Microsoft Word
- Microsoft Excel
Languages
Punjabi
First Language
ENGLISH
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Accomplishments
- Got an appreciation award of team Leader from Charms at Annual Party
- Got a certificate of coordinator at Chandigarh University management fest
- Got Second Position award in Bachelor Degree
Timeline
Admissions Manager
Eduland Immigration
07.2024 - Current
Admissions Team Leader
Charms Education and Immigration Services
02.2022 - 06.2024
Case Filling Officer
Landmark Immigration Consultants Pvt Ltd
12.2019 - 12.2021
MBA - Marketing And HR
Chandigarh University
Bachelor of Science - Information Technology
Lyallpur Khalsa College
Grade 12th - Non Medical
Guru Hargobind Public High School
Grade 10th -
Guru Hargobind Public High School
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