Shikha Tiwari
Gurgaon
Summary
To obtain a suitable position in reputable firm, putting to use the experience of Sales, Networking & Deals closure to help the organization in achieving the Sales Target
Overview
14
14
years of professional experience
Work History
Export Sales Manager (Aftermarket/OEM)
Paracoat Products Limited
7 2023 - Current
- Developed and executed export sales strategies, resulting in a 20% increase in annual revenue within the Asia-Pacific region.
- Negotiated and closed long-term contracts with key distributors in USA & Middle east expanding market share by 25% over one year.
- Managed a portfolio of international accounts, generating sales revenue.
- Conducted market research to identify new product opportunities in Latin America, contributing to a 40% growth in sales volume.
- Coordinated logistics and shipping activities to ensure timely delivery of goods to international customers.
- Established and maintained strong relationships with clients and partners across different cultural backgrounds.
- Monitored and ensured compliance with international trade regulations and export requirements.
- Provided exceptional customer service and support to international clients, resulting in high customer satisfaction and repeat business.
- Collaborated with cross-functional teams including marketing, finance, and operations to optimize export sales processes and strategies.
- Attended international trade shows and exhibitions to promote products and services and expand market presence globally.
Assistant Manager-Export Sales
Sona Mandira Private Limited
03.2020 - 07.2023
- Responsibilities- 1-Manage responsibilities related to effective implementation, supervision and considering corrective actions to fulfil orders
- Maintaining business volume with key clients.2-Negotiate business dealings with local (Freight/agents) international clientele
- 3-Strenghting client support, service as business operations while developing contacts with key clients
- 4-Doing various research for overseas market according to SMPL segments
- 5-Backend activity on exhibition to promote company products, enhance company image
- 6-Managing business development, price, negotiation and effectively handling pre and post follow-up with clients for order and payments
- 7-identify and analyze interpretation of market segment trends with specify needs
- 8- Liaoning with production and NPD for new product development
- 9- Co-ordinate with various departments for container loading, shipment from origin reach until final destination
- 10-working with very closely with design team for new Export packing
- 11-Documentation execution, custom clearance, exchange control
- 12-Filling ISAFTA for SAARC counties as per customer requirement
- 13-Doing all activity for proving documents on LC, Quality certificate,COO,Marketing certificate and etc.
- 14-Preparing pre and post shipping various documents, packing list, shipping bill, checklist, commercial invoice, arrangement of vehicle
- 15- Follow up with transporter, liasoning with CHA
Assistant Manager - Sales
Salasar Services (Insurance Brokers) Pvt. Ltd.
03.2020 - 03.2021
- Manage all phases of the sales cycle—from prospecting to close and follow-up support
- Represent a full line of insurance products, serving as a trusted advisor to businesses and individuals
- Collaborating with the business to provide expertise on insurance matters in a commercially sensitive and timely manner
- Drove a 15% revenue increase in FY2020, outperforming “high-reach” sales target Increased referral business by 25% in 2020
- Initiated an aggressive campaign of cold calling, offering referral incentives and participating in networking events
- Met and frequently exceeded the financial objectives of represented clients
- Assessed risk tolerance and investment/risk-management goals to recommend solutions optimally suited to client needs
- A strategic thinker, able to see the big picture and understand risks and opportunities
- Provided sound financial, insurance and wealth-management services to protect and grow client assets
- Review and implement (where appropriate) new products, services and channels Create and maintain consistently high employee and customer satisfaction Good knowledge of claims and General Insurance products.
Team Leader
New Era Consultancy
01.2018 - 03.2020
- Handling internal resource recruitment as well as for clients for Automobile, Manufacturing, Chemical, Oil & Gas, FMCG & FMCD across India & Overseas
Sr. Consultant
Global hunt India Pvt Ltd
08.2016 - 12.2017
- Primary Responsibilities include Recruitment & Internal trainings arrangement.
Sr. HR Executive
VertoBizserv
11.2014 - 08.2016
- Primary Responsibilities include Recruitment & Internal trainings arrangement.
HR Associate
Caparo Engineering Pvt Ltd
08.2010 - 10.2011
- Primary Responsibilities include Recruitment & Internal trainings arrangement
- New Joining formalities
- Organizing HR monthly activities like Festival celebrations, Birthday Celebrations, Monthly Journal Updates.
Skills
New Leads generation
New market open
Customer relationship
End to end sales
customer retaining
Networking
Result Orientation
Accomplishments
- Increased the revenue by 20% as per Target.
- Tapped new Clients like Joyson Safety, Motherson in just 3 months.
- Open new country-Tunisia(independently)
Otherdetails
07/27/87, English, Hindi
Academiacertification
- P.G.D.M (Marketing & Finance), 61%, Business School of Delhi, 2009
- BSC (Chemistry & Botany), 59%, Kanpur University, 2007
- Advanced Certificate in International Trade, Nov2022-April 2023
- Advanced Sales Programme. 2024 Jan to July 2024
Timeline
Assistant Manager - Sales
Salasar Services (Insurance Brokers) Pvt. Ltd.
03.2020 - 03.2021
Assistant Manager-Export Sales
Sona Mandira Private Limited
03.2020 - 07.2023
Team Leader
New Era Consultancy
01.2018 - 03.2020
Sr. Consultant
Global hunt India Pvt Ltd
08.2016 - 12.2017
Sr. HR Executive
VertoBizserv
11.2014 - 08.2016
HR Associate
Caparo Engineering Pvt Ltd
08.2010 - 10.2011
Export Sales Manager (Aftermarket/OEM)
Paracoat Products Limited
7 2023 - Current
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