SHIKHA NAIR
SAP IS-U Senior Consultant | Billing, Invoicing & FICA | FICO Certified
Bengaluru
Summary
Experienced SAP IS-U Functional Consultant and Project Coordinator with 7+ years of experience specializing in Device Management, Billing, Invoicing, and FI-CA financial processes, backed by strong expertise in defect management, financial validation, and test governance. My work spans the end-to-end IS-U lifecycle—including payments, reconciliations, dunning, account postings, and integration scenarios across Billing → FICA → Finance.
I have led comprehensive test case design, execution, regression cycles, UAT coordination, and change request validations, ensuring stable, compliant, and business-ready IS-U releases. With hands-on experience using tools like Tosca, I bring structure, accuracy, and traceability to every testing and delivery cycle.
Alongside my IS-U domain mastery, I am a SAP FICO–Certified professional with practical configuration experience in GL, AP, AR, Asset Accounting, and Bank Reconciliation. This enables me to bridge IS-U financial flows with core FICO accounting, enhancing cross-module understanding and improving reconciliation accuracy.
Before transitioning fully into SAP consulting, I built strong foundational experience in Project Coordination and PMO operations within global delivery environments. I have supported leadership through requirement gathering, milestone tracking, stakeholder management, governance reporting, and risk monitoring—ensuring alignment across business and technology teams.
Core Skills & Tools
* SAP IS-U: Device Management, Billing, Invoicing, FI-CA (Payments, Reconciliation, Dunning, Account Postings)
* SAP FICO (Certified): GL, AP, AR, Asset Accounting, Bank Reconciliation
* Testing Expertise: Functional Testing, SIT, Regression, UAT Coordination, Change Request Validation
* Project Coordination: Requirement Gathering, Stakeholder Collaboration, Milestone Tracking, Governance Reporting, Risk Management
* Practices & Tools: Agile/Scrum, Defect Triage, Test Reporting, Tosca
SAP Functional Consulting × Financial Process Validation × Testing Leadership × Project Coordination.
This blend allows me to deliver high-quality, audit-ready results while strengthening system stability and user confidence.
Overview
7
7
years of professional experience
Work History
Senior SAP Functional Consultant
Accenture
Bangalore, Karnataka
11.2025 - Current
- Serving as a subject matter expert in SAP functional areas, providing guidance and support to project team members throughout the entire implementation lifecycle.
- Supported change management initiatives, working closely with stakeholders to ensure successful adoption of new systems and processes.
Associate Consultant - SAP ISU Consultant
WIPRO
Bengaluru
10.2021 - 01.2025
- Delivered end-to-end SAP IS-U Device Management (DM) support & enhancements, including Move-In, Move-Out, Meter Installation, Removal, and Replacement, ensuring compliance with UK Gas Market regulations.
- Provided functional support for UK Link processes (Nomination, Confirmation, Reads, Reconciliation), improving operational accuracy and reducing process delays.
- Performed functional and integration testing of FI-CA processes: customer account management, payments, dunning, reconciliation, and posting validations, ensuring accuracy of financial data across FI and FI-CA (similar to core banking applications).
- Executed Billing & Invoicing validations, ensuring correctness of customer bills, payments, adjustments, and settlement postings in regulated energy market scenarios.
- Designed, executed, and reviewed manual test cases for SAP IS-U and FI-CA workflows; validated change requests and new enhancements against business requirements.
- Conducted end-to-end automation testing using Tricentis Tosca, increasing testing efficiency, improving release quality, and enabling faster delivery cycles.
- Logged and tracked defects in JIRA & HP ALM, collaborated with developers and functional leads to ensure quick resolution and retesting.
- Coordinated and supported Unit Testing, SIT, Regression, and UAT cycles, achieving 30% faster defect identification and improving business confidence in releases.
- Translated SAP S/4HANA configurations into clear demo scripts & business presentations for end-users and stakeholders, improving adoption and training effectiveness.
- Maintained knowledge repositories (SharePoint, Confluence) to ensure reusability, knowledge transfer, and long-term documentation consistency.
- Partnered with cross-functional teams, developers, and business users to triage defects, validate fixes, and ensure production readiness of financial transactions.
Project Management Analyst
KPMG
Bengaluru
03.2020 - 09.2021
- Designed and implemented PMO frameworks for governance, reporting, and compliance across SAP and QA initiatives.
- Monitored a portfolio of 4–5 concurrent projects (~350 team members), ensuring timely delivery and adherence to SLAs.
- Led creation of real-time dashboards, utilization reports, and health summaries, improving decision-making speed by 25%.
- Facilitated leadership operations through resource tracking, timesheet compliance, and training coordination.
- Managed logistics, workshops, and stakeholder meetings to enable seamless cross-functional collaboration.
- Maintained project documentation, risk registers, and stakeholder communication plans to ensure governance continuity.
Project Coordinator
Accenture (NexWave Talent Management Solution)
Bengaluru
12.2018 - 02.2020
- Supported $5M+ SAP and QA project portfolios through end-to-end planning, milestone tracking, and stakeholder alignment.
- Controlled project financials, timelines, and onboarding/offboarding activities to ensure timely deliverables.
- Streamlined demand-supply planning using MS Project and Excel, reducing turnaround time by 20%.
- Managed SharePoint documentation and compliance workflows to meet PMO audit standards.
- Facilitated daily status reports, milestone tracking, and proactive risk monitoring for better execution control.
- Coordinated UAT and change request testing activities across business and technical teams.
- Partnered with internal teams and vendors to expedite resolution of operational blockers and process gaps.
Education
Masters - Computer Applications
Bachelors - Computer Applications
Skills
SAP IS-U: Billing, Device Management, Market Message Monitoring (IDoc Handling)
SAP FICO: GL, AP, AR, Asset Accounting, Cost Center & Profit Center Accounting, Internal Orders
SAP S/4HANA: Functional Testing Experience, Configuration Validation, Data Migration Support, End-to-End Implementation Exposure
Testing: Functional Testing, Integration Testing (SIT), Regression Testing, UAT Coordination, Test Case Design & Execution
Project Coordination: Requirement Gathering, Stakeholder Collaboration, Defect Management, Agile Methodologies, Test Reporting
Cross-Module Integration: SD & MM Integration Points, IDoc Monitoring, Interface Testing, Reconciliation Support
Testing Tools: Tricentis Tosca (Basics), Worksoft
Productivity & Reporting: MS Excel (Advanced), PowerPoint
Soft Skills: Attention to Detail Communication Stakeholder Handling Time Management Analytical Thinking Collaboration
Accomplishments
SAP IS-U Testing & Automation Project
- Conducted end-to-end testing of SAP IS-U processes, including market message handling (RGMA, CMS), IDoc processing, and PI/PO middleware integration in a professional project setting.
- Applied performance tuning techniques and conducted root cause analysis to resolve functional issues and support business continuity.
- Developed Cypress-based automation scripts in a self-directed training environment, enhancing test efficiency and expanding automation skills beyond traditional tools.
SAP FICO Upskilling Initiative
- Completed intensive hands-on training in SAP FICO, with practical configuration experience in General Ledger, Accounts Payable, Accounts Receivable, and Asset Accounting.
- Executed real-time scenarios involving financial postings, reversals, dunning, and Automatic Payment Program (APP) to solidify business process understanding.
Recognitions
- Outstanding Performer Award, Recognized for leading successful SAP implementation and upgrade projects
- GEM (Go the Extra Mile) Award, Awarded in Q3 for exceptional performance and dedication.
- Good Contributor Recognition, Acknowledged for excellence in SAP & PMO contributions
Timeline
Senior SAP Functional Consultant - Accenture
11.2025 - Current
Associate Consultant - SAP ISU Consultant - WIPRO
10.2021 - 01.2025
Project Management Analyst - KPMG
03.2020 - 09.2021
Project Coordinator - Accenture (NexWave Talent Management Solution)
12.2018 - 02.2020
Krupanidhi Degree College, Bengaluru University - Bachelors, Computer Applications
Indira Gandhi National Open University - Masters, Computer Applications