Shikhar Chandnani

Centralized Configuration Management Initiative:
Implemented Spring Cloud Config Server for managing environment-specific configurations across multiple microservices.

• Externalized critical application configurations (e.g., DB credentials, API keys, feature flags) to ensure consistency and reduce hardcoding across services.
• Integrated the config server with a Git-based backend for version-controlled properties, enabling dynamic updates via Spring Cloud Bus.
• Improved deployment efficiency and reduced production issues related to configuration changes by allowing real-time configuration refresh without downtime.

Variable Load E-Gift Card Initiative:
Led the launch of custom-value e-gift cards across Network and 3rd Party (3P) categories, addressing limitations of fixed denominations (e.g., $25, $50).

• Enabled customers to choose personalized gift card values (e.g., $35), improving user experience and increasing customer satisfaction.
• Projected to generate $1.5B in incremental spend, with an estimated 60M additional gift cards sold digitally.
• Collaborated cross-functionally with teams (OMS, Sourcing, PricingRT) and external partner InComm to align contracts, activate the cards, and complete end-to-end testing and deployment.

Zero Defect Initiative:
Drove the Zero Defect program to improve system reliability and observability by reducing errors and noise in logs and monitoring systems.

• Analyzed business and system logs to identify issues like redundant logging, missing identifiers, and inconsistent exception hierarchies.
• Led efforts to clean up logs, classify exceptions properly, and improve the logging framework, resulting in accurate metrics (e.g., unique orders per day, perfect order rate) and a reduction in troubleshooting time.
• Significantly enhanced root-cause analysis capabilities and improved overall system observability.

• Event Management Platform: Built a framework for society admins and marketing teams to organize and promote events, enabling both online/offline participation and brand-driven campaign targeting.
• Gaming Module Optimization: Reduced response times from 10s to 100ms by optimizing queries for scale and introduced a game streak feature, resulting in a 40% increase in daily active users.
• Water Meter Recharge Integration: Collaborated with App, ERP, and external vendors (e.g., C4T, Gram Power) to implement in-app water meter payments, improving user convenience and operational automation.
• Society Inspection Dashboard: Developed tools for admins to schedule, track, and audit facility inspections using dynamic checklists and centralized monitoring.

• Completed 4 months training program in Python and OOPS
• Competed 2 months training program in Java
• Working as a manual tester for Pepsico Client