SHIKHAR PANDEY
Specialist Quote And Order Management
Alwar
Summary
Results-driven procurement and supply chain professional with a robust background in purchasing, vendor development, and contract negotiation, focused on cost optimization and supplier performance enhancement. Proficient in SAP and various ERP platforms, with expertise in procurement analytics and global order management to drive strategic initiatives. Exceptional communication, negotiation, and stakeholder management skills contribute to a proven track record of improving operational efficiency and fostering collaborative relationships. Committed to delivering innovative solutions that align with organizational goals and enhance overall supply chain effectiveness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Specialist – Global Quotation and Order Management (Sales Operations)
Metso Corporation (OEM)
03.2026 - Current
- Handling RFQs and responding to OEM customer inquiries by preparing accurate quotations and sales orders for global regions, including APAC and the USA.
- Managing the complete Order-to-Cash cycle in SAP ECC/S/4 HANA, including quotations, sales orders, dispatch coordination, invoicing, collections, and credit/debit notes.
- Coordinating with global and domestic teams (Purchasing, Planning, Production, Finance, Sourcing, Master Data, Logistics) to resolve order and system issues.
- Engaging with global customers and distributors for business discussions, requirement analysis, and follow-ups.
- Resolving pre-order and post-order technical queries, and supporting distributors.
- Preparing export documentation, including Incoterms, COO, COC, and tariff codes.
- Coordinating with CHA and freight forwarders for international shipments.
- Monitoring backlog using the Celonis tool and ensuring DIFOT, OTIF performance.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Managing insurance claims related to transit damages.
- Handling the Procure-to-Pay process, including PR, PO, GRN, and MIRO.
- Managing vendor shipments, material inward entries, and SAP stock postings.
- Forecasting inventory and reallocating slow-moving stock.
- Managing STOs, transfer postings, and inter-plant stock transfers.
- Supporting value-based sales and wear parts optimization.
- Maintaining the sales pipeline in Salesforce CRM and SAP.
- Training new employees through onboarding and process training.
- Metso is a frontrunner in sustainable technologies, end-to-end solutions, and services for aggregates, minerals processing, and metals refining industries globally.
Procurement Analyst
MINTH Group (MINTH North America Inc.)
10.2024 - 02.2026
- Identified and evaluated suppliers based on quality, cost, and reliability.
- Managed end-to-end procurement of direct materials.
- Prepared purchase orders, contracts, and procurement documentation.
- Issued RFQs/RFPs for competitive sourcing.
- Drafted and negotiated supplier contracts.
- Generated procurement analytics reports.
- Collaborated with finance for budget alignment.
- Tracked supplier KPIs, like delivery and quality.
- Used ERP systems (PLEX, HubSpot) for procurement processes.
- Conducted market research for procurement improvements.
- Improved procurement efficiency by streamlining processes and implementing cost-saving strategies.
- Managed supplier selection process, ensuring optimal quality, pricing, and delivery terms were met.
Procurement Engineer
Ambica Steel Limited
07.2023 - 10.2024
- Collected quotations and negotiated with vendors.
- Managed procurement of direct materials.
- Prepared POs and procurement documentation.
- Managed RFQs through the Procure Engine portal.
- Monitored supplier performance ratings.
- Coordinated vendor deliveries.
- Processed purchase requisitions.
- Developed new vendors.
- Maintained ISO documentation, including KPIs, audits, CAPA, and NCR reports.
- Reduced lead times by collaborating closely with suppliers, ensuring timely delivery of critical components.
- Implemented a vendor management system to track and evaluate supplier performance, reducing the risk of supply chain disruptions.
Education
B.Tech - Mechanical Engineering
KIET Group of Institutions
Ghaziabad 04.2001 -
Diploma - Mechanical Automobile
GCRG Group of Institutions
Lucknow2019
Skills
Customer relations
Quality assurance
Team collaboration
Proficient in SAP S4
Supply management
Vendor relations
Stakeholder Management
Teamwork and collaboration
Adaptability and flexibility
Decision-making
Data analysis
Certification
Certification in AI Tool and Workshop
Timeline
Specialist – Global Quotation and Order Management (Sales Operations)
Metso Corporation (OEM)
03.2026 - Current
Procurement Analyst
MINTH Group (MINTH North America Inc.)
10.2024 - 02.2026
Procurement Engineer
Ambica Steel Limited
07.2023 - 10.2024
B.Tech - Mechanical Engineering
KIET Group of Institutions
04.2001 -
Diploma - Mechanical Automobile
GCRG Group of Institutions