Kunal Malhotra
Greater Noida
Summary
Detail-oriented Invoicing Agent with 9 years of experience managing invoice processes and resolving billing discrepancies. Skilled in enhancing operational efficiency and client satisfaction through streamlined workflows. Strong communicator with critical thinking and conflict management abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Invoicing Agent
Egencia-Amex GBT
Gurgaon
01.2022 - Current
- Proficient in generating accurate, timely invoices and maintaining full compliance with company billing standards across global customer accounts.
- Demonstrated success in identifying and resolving billing discrepancies, reducing financial errors and improving reconciliation timelines.
- Collaborated cross-functionally with internal departments to resolve complex invoice discrepancies and escalate integration failures.
- Investigated variances and collaborated with internal teams to resolve outstanding items, streamlining reconciliation processes.
- Performed vendor, and customer account reconciliations, identifying and resolving discrepancies to ensure accurate financial records.
- Managed and automated MIS reports related to bookings, cancellations, and revenue trends using tools like Excel and dashboards, improving reporting accuracy and turnaround time.
- Coordinated with operations and sales teams to collect and validate data for structured MIS formats, ensuring timely and accurate reporting.
- Analyzed travel data (flights, hotels, packages) to generate actionable insights for management, supporting decision-making and business growth.
- Represented the team in weekly KPI review calls, setting performance goals and initiating action plans to drive continuous improvement.
- Conducted quality checks and shared feedback with team leaders, resulting in improved accuracy and reduced processing errors.
- Proactively identified process gaps based on KPI trends and proposed improvement strategies to leadership.
Finance Executive
Dnata International Pvt. Ltd
Gurgaon
01.2017 - 12.2021
- Issuing Bank Receipts and knocking off
- Refund Process against Credit Note (Sales Return).
- Invoicing Creation of Vendor & Customer Master Data
- Interbranch Reconciliation
- Bank Reconciliation
- Credit Card Reconciliation
- Accounting of Journal Vouchers
- Expense booking and vendor payment
- Follow up with respective Department on Customer aging
- Extract statement from Amex & HDFC Online Portal and follow up on settlements
Finance Executive
TUI India Pvt. Ltd.
08.2015 - 09.2017
- Issuing Bank Receipts and knocking off
- Bank Reconciliation (Payu Online Portal)
- Bill passing Customer Wise and Accounting of Journal Vouchers
- Support Credit Control Manager with daily Operational requirements for the team.
- Circulating Weekly Customer Ageing Report
- Worked directly with the credit control team to find a better solution to customer needs
Education
Bachelor of Commerce -
Delhi University
01-2016
10+2 Commerce -
Govt Co-ed Sarvodaya Vidyalaya, RK Puram
01-2012
10th: All Subjects -
Kendriya Vidyalaya INA Colony
01-2010
Skills
- Invoice processing
- Billing compliance
- Reconciliation
- Reconciliation processes
- MIS reporting
- TALLY
- Navision
- ITQ
- Travel Assist
Certification
Office Management, YMCA, 2013
Accomplishments
- Rewarded Champion Employee of the Quarter
- Rewarded 3 times with 'Star of the Month' award for delivering project on time
Personal Information
- Date of Birth: 02/11/95
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Keen to learn updated technology
- Playing Cricket
- Listening to Music
Father's Name
Shri A.K. Malhotra
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Timeline
Senior Invoicing Agent
Egencia-Amex GBT
01.2022 - Current
Finance Executive
Dnata International Pvt. Ltd
01.2017 - 12.2021
Finance Executive
TUI India Pvt. Ltd.
08.2015 - 09.2017
Bachelor of Commerce -
Delhi University
10+2 Commerce -
Govt Co-ed Sarvodaya Vidyalaya, RK Puram
10th: All Subjects -
Kendriya Vidyalaya INA Colony