Shikhar Verma

Operations & Process Execution

• Executed and monitored business operations in alignment with organizational policies, SOPs, and compliance standards.
• Supported process standardization initiatives to ensure consistency and efficiency across operations.
• Identified operational gaps and implemented corrective actions to improve workflow efficiency.

Workforce & Stakeholder Coordination

• Coordinated workforce planning, scheduling, and attendance tracking to ensure operational continuity.
• Acted as a point of contact between internal stakeholders, leadership, and execution teams.
• Facilitated communication and alignment across departments to support business priorities.

Administrative, Compliance & Documentation

• Maintained operational documentation, records, and reports in line with corporate governance standards.
• Supported internal audits, compliance checks, and management reviews.
• Ensured adherence to safety, hygiene, and organizational policies.

Financial & Expense Control

• Managed petty cash and operational expenses with accurate documentation and reconciliation.
• Coordinated with finance teams for expense validation, reporting, and fund replenishment.
• Supported cost control initiatives through effective monitoring and compliance.

Performance Monitoring & Reporting

• Tracked operational KPIs and prepared daily, weekly, and monthly performance reports.
• Analyzed data to identify trends, risks, and improvement opportunities.
• Provided actionable insights to support management decision-making.

Leadership & Problem Solving

• Led teams through daily operational challenges, ensuring service continuity and issue resolution.
• Demonstrated strong ownership, accountability, and decision-making in fast-paced environments.
• Supported change implementation and adoption of new processes.