Shikiya Durham
Anderson
Summary
A dynamic sales associate with proven customer service skills at Marshalls & HomeGoods, adept at fostering relationships to drive repeat business. Demonstrated teamwork and adaptability while training new staff at McDonald's, ensuring high service and cleanliness standards. Recognized for attention to detail and effective problem-solving in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Marshalls & HomeGoods
10.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds by store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Performed cash, card, and check transactions to complete customer purchases.
Crew Member
McDonald's
03.2022 - 10.2024
- I worked at the front counter, drive-thru, and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from the management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Filled out daily shift log to record the amount of food prepared, used, and leftover.
Education
High School Diploma -
Anderson High School
Anderson, IN06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Empathy and Compassion
- Adaptability
- Stress Management
- Patience
- Documentation
- Attention to details
Timeline
Sales Associate
Marshalls & HomeGoods
10.2024 - Current
Crew Member
McDonald's
03.2022 - 10.2024
High School Diploma -
Anderson High School
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