Summary
Overview
Work History
Education
Skills
Interests
Timeline
Technical Skills
Awards
Technical Skills
Awards
AccountManager
Shiksha Kapoor

Shiksha Kapoor

System Engineer
Bareilly

Summary

A competent professional with 2 years of experience in managing various installations, configuration, troubleshooting various critical applications and delivering timely technical support targeting assignments in Cognos, WebSphere, IHS, Autosys and Siteminders technologies in NCR / Pune / Bengaluru.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

System Engineer

Larsen and Toubro Infotech (LTI)
Bengaluru
10.2020 - Current
  • Experience in migrating Cognos reports and packages from source to destination systems and upgrading Cognos version as needed.
  • Holds the merit of being a part of BI Administrator with knowledge of Cognos, WebSphere, Autosys, IHS and Siteminders.
  • Experience in creating Cognos infrastructures, installing upgrades and monitoring users and reports.
  • Proficiency in resolving issues related to live reports and dashboards and establishing data source connections.
  • Worked on gathering requirements from application team and scheduling jobs according to the need in Autosys.
  • Skilled in Service Now ticketing tool, with knowledge of standard incident/change management process.
  • Supporting a multi-tiered web application environment, having architectural knowledge of COGNOS.
  • Actively participate in product review meetings and contribute with ideas for improvement.
  • Ensures application availability, reliability and stability and documents root cause analysis of all in-scope incidents along with recommended corrective action plans.
  • Provide on-call rotational production technical support and implements change controls as well as contributes to production issue resolution.
  • Participate in OS upgrades, application migrations and projects requiring infrastructure implementation and changes
  • Create and maintain technical documents.
  • Experience in RedHat Linux, running Java based middleware application environments.
  • Worked on SSL certificate renewal and revoking certs.
  • Basic knowledge of Cognos report creation.
  • Ensuring proper CPU and memory utilization, daily environment health-check for servers, turning application servers for performance.
  • Operating towards IHS builds and its integrations and configuration to WAS layer.
  • Troubleshooting report performance and deployment related issues.
  • Collaborating with the Project Manager with development, testing and production team to align project deliverables, dates and report issues/concerns.

Summer Intern - Automation Testing

Zensar Technologies
Pune
06.2019 - 08.2019
  • Build and maintain automation tools and systems.
  • Improve efficiency by identifying and automating various Test Cases.
  • Gave a peak into the world of Automation Testing and Manual Testing.
  • Given a project to write Test Cases on TestRail for shopping cart application and analyze the results whether pass or fail.
  • Worked on Automation Testing using Selenium, had to write code in java to login email id and count the number of mails and verify it with actual number of emails using asser.assertEquals() function.

Education

Bachelor of Science - Electronics And Tele-communication Engineering

Bharati Vidyapeeth College of Engineering
Pune
07.2016 - 09.2020

Intemediate (ISC Board) - Physics, Chemistry, Mathematics, Computer& English

St. Maria Goretti Inter College
Bareilly
04.2015 - 03.2016

High School (ICSE Board) - Mathematics, History, English, Computer & Science

St. Maria Goretti Inter College
Bareilly
04.2013 - 03.2014

Skills

  • Cognos Administrator
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Interests

  • Travelling
  • Fitness
  • Music

Timeline

System Engineer

Larsen and Toubro Infotech (LTI)
10.2020 - Current

Summer Intern - Automation Testing

Zensar Technologies
06.2019 - 08.2019

Bachelor of Science - Electronics And Tele-communication Engineering

Bharati Vidyapeeth College of Engineering
07.2016 - 09.2020

Intemediate (ISC Board) - Physics, Chemistry, Mathematics, Computer& English

St. Maria Goretti Inter College
04.2015 - 03.2016

High School (ICSE Board) - Mathematics, History, English, Computer & Science

St. Maria Goretti Inter College
04.2013 - 03.2014

Technical Skills

Middleware : IBM WebSphere Application Server

Operating Systems : Linux/Unix

Ticketing Tools : Customized Ticketing Tool (Service Now) in CITI Bank

Web Servers : IBM HTTP Server

Database : MS SQL and Oracle

Middleware Technology : Cognos, Websphere, Autosys, IHS and (SSO) Siteminder

Languages : Java, MySQL and C

Awards

  • Awarded with "Pat On Back" for my consistent performance while working in Citi Bank project.
  • Have been a part of 'WAC' certified workshop on AI and Machine Learning.
  • Have been a part of 'Dolphin Labs' IOT workshop.
  • Received first award for overall fitness in girls category for Gold Gym.
  • Received a Scholarship from IFFCO after completing my class X and XII standards with a decent score.


Technical Skills

Middleware : IBM WebSphere Application Server

Operating Systems : Linux/Unix

Ticketing Tools : Customized Ticketing Tool (Service Now) in CITI Bank

Web Servers : IBM HTTP Server

Database : MS SQL and Oracle

Middleware Technology : Cognos, Websphere, Autosys, IHS and (SSO) Siteminder

Languages : Java, MySQL and C

Awards

  • Awarded with "Pat On Back" for my consistent performance while working in Citi Bank project.
  • Have been a part of 'WAC' certified workshop on AI and Machine Learning.
  • Have been a part of 'Dolphin Labs' IOT workshop.
  • Received first award for overall fitness in girls category for Gold Gym.
  • Received a Scholarship from IFFCO after completing my class X and XII standards with a decent score.


Shiksha KapoorSystem Engineer