Shiksha Trivedi

• Lead and mentor multiple cross-functional engineering teams across various application domains, ensuring delivery excellence, alignment with business goals, and career growth for engineers.
• Own the scalability and performance of applications and ensure each application meets SLAs, security standards, and regulatory compliance.
• Oversee end-to-end software delivery from planning through production for each application, managing timelines, technical dependencies, and stakeholder expectations. Drive agile best practices (Scrum/Kanban) across squads.
• Collaborate with Product Managers and senior leadership to define long-term technology roadmaps for each application.
• Balance technical debt reduction with feature delivery and innovation.
• Forecast and allocate engineering resources effectively across multiple projects and applications, ensuring high-priority initiatives are staffed appropriately without overloading teams.
• Track and report engineering performance metrics (e.g., cycle time, lead time, code churn, incident frequency) to leadership. Use data to drive decision-making and team improvements.
• Build and scale high-performing teams by recruiting top engineering talent and investing in skill development, succession planning, and fostering a culture of innovation and accountability.

CenturyLink Fiber+ Data provides business communication essentials that competitors can't match. The solution competes directly with Cable broadband services. The Fiber+ Data solution is a connection to the Internet and business applications.

• Team Size: 7-9
• Responsibilities: Requirement Understanding and Clarification, Estimation, Sizing, Design, Code Review, Design Docs reviews.
• Technologies: Java, Web Services, Spring, XSLT, PL/SQL, Maven, Oracle DB, Service Mix
• Developed comprehensive project plans, including timelines, milestones, and resource allocation.

• Intelligent Service Activation Toolkit (iSAT) is a Java EE application responsible for auto-activation of routers in CenturyLink's network, Firewall, IPSec and Remote Access Services. The requests for the activation of these services come from the upstream Inventory Systems. Activation is the translation of the customer configuration of these services as it is represented in the inventory system and implements onto the network element like Switches or Routers. The ISAT project deals with pushing the configuration necessary for customer requests to the Routers and Switches.
• Team Size: Individual Contributor
• Responsibilities: Requirement Understanding and Clarification, Estimation, Sizing, Design, Code Review, Design Docs review, CMMi Docs Management
• Technologies: Java, Web Services, Spring, PL/SQL, Maven, Oracle DB,TCL Buildforge, Microservice.

• Working in the OSS space on developing an application called Data Services Provisioning which aims to integrate diverse L2/L3 inventory systems of CenturyLink. The application is built using proprietary workflow framework of CenturyLink along with numerous open source technologies such as Apache Servicemix, Maven, JSF, Facelets etc.
• Team Size: 10-14
• Responsibilities: Requirement Understanding and Clarification, Estimation, Sizing, Design, Code Review, Design Docs review, CMMi Docs Management, End to End management of Module, CC Activities.
• Technologies: Java, Web Services, Spring, XSLT, PL/SQL, Maven, Oracle DB, Service Mix Git

• VRoute application refers the strategy of consolidating the data for call Routing and features in the voice networking using the Service Control Point (SCP) database, which is based on advance intelligent network. It enable Centurylink to provide local calling service in market where CTL is not Incumbent Local Exchange Carrier (ILEC) but operates as Competitive LEC(CLEC)and must contract for network interconnectivity with trading Partners (transport providers).
• Team Size: 10-12
• Responsibilities: Requirement Understanding and Clarification, Estimation, Sizing, Design, Code Review, Design Docs review, CMMi Docs Management, End to End management of Module, CC Activities.
• Technologies: Java, struts2, Hibernate, Java script, Ajax, PL/SQL, Oracle DB, Weblogic Server 10, CVS.

• Eflow is Workflow application whose main responsibility is to aid provisioning of services for CenturyLink. This application interacts with many other applications such as QoQ, RQ, QRules, QCCommon, CORE, LIMS, TIRKS, and PMWF (BVOIP). For some services, actual provisioning is done in Eflow while for other, Eflow acts as a workflow while actual provisioning is done by some other application
• Responsibilities: HLD, LLD, Coding, Unit Testing
• Project Type: Enhancement
• Technologies: Java, Web services, TIBCO Bus, JMS, GWT, Springs, PL/SQL, Oracle DB, Web logic Server 10, CVS

• NCMS is a web-based application that will enable the End-to-End Service to customer and providing the help for network related issue. This application is used by certain group of users like technician so that they can check the status of any request and its resolution. In the course of providing network services, various teams and departments may need to improve the network infrastructure arising at the request of the customers, vendors and other sources or due to a repair call received by the network repair centers. Required preventive maintenance upgrades may also be identified by careful observations made during maintenance. The Network Services organization would need to implement such a task (improvement, upgrade, etc.) by following due process to assure the intended change is least intrusive, implemented by following appropriate design steps defined ahead of time, and appropriate audits are maintained Core Java.
• Responsibilities: HLD, LLD, Coding, Unit Testing
• Technologies: ssJava, Web services ( AXIS, CXF ), TIBCO Bus , JMS, GWT, Springs, PL/SQL, Oracle DB, Web logic Server 10, CVS

• Built databases and table structures for web applications.
• Worked closely with clients to establish specifications and system designs.
• Tested and deployed scalable and highly available software products.
• Implemented Search Engine Optimizations to improve search results and business flow.
• Enhanced software quality with thorough testing, debugging, and documentation processes.