SHILADITYA GUHA

Performance Driven Professional" bringing in rare level business acumen & record of achievements developed over 17+ years of successful career in the Retail/telecom/Banking/FMCG industry; a keen planner with proven record of streamlining operations, in handling various facets of Operations (Store Operations, EBITA of store, Merchandising, BD, DB hiring, Client Negotiations, Manpower Life Cycle management, etc,). Skills include channel partner management, enterprise sales, B2B sales, B2C sales, B2D Sales, profitability of channel, channel expansion through reach management, handling corporate clients, non-mobility products, relationship management and team management. A strategic planner with proficiency in driving innovation, defining continuous improvement processes, accelerating employees' strengths and building powerful teams that can conquer any obstacles. Capabilities in spearheading new set-ups / projects and ensuring delivery of projects within the time & cost parameters. Successful both at National and International levels- have propelled retail stores to achieve excellence in sales & customer satisfaction while simultaneously lowering shrinkage and optimum recourse utilization. Comprehensive background in leading all aspects of retail operations (e.g., P&L, sales, customer service, inventory, personnel, food & health safety management) reinforced by retail management trainings. Excellent at operating designated profit centers within tight financial disciplines with key focus on bottom line profitability. Exceptionally well organized with a track record that demonstrates self-motivation & creativity to achieve personal & corporate goals. Effective Team Manager with abilities in directing & motivating cross-functional teams in a multi-cultural environment.

Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 17 year progressive career background combined with dedication to corporate growth and development.

• Winner of Circle Combat 3 time along with International Trips in 5 years from Company, by achieving the targets and desired KPA.
• Consecutively Won two quarter of Bengal Heroes as Best VMS Lead in ONDJFM 16-17 and HI of 2017 -2018.

• Vodafone IDEA Limited, 07/01/08, 12/31/19, Franchise Lead, 01/01/17, 12/31/19, Assistant Manager, 01/01/14, 12/31/16, Store In-Charge, 01/01/12, 12/31/14, Team Leader, 01/01/08, 12/31/11, Formulating business goals, short term and long-term budget and plans for the accomplishment of these goals; developing P&L structures designed to assure achievement of agreed-to market share and profit objectives through channel., Administering sales of post-paid connection, ILL, Toll Free, PRI data cards, VAS, Blackberry's & several other Business solutions for listed large corporate & Govt organizations., Managing complete business operations with accountability for profitability; penetrating in new Accounts forecasting monthly/ annual sales targets & executing them in given time frame by organizational planning., Ensuring operations & sales in Vodafone mini stores across a North 24 Parganas, Hooghly District and Central market and handled 100 plus channel partners across terrains., Working towards profitability of channel through different lines of product mobility and non-mobility., Responsible for identifying, prospecting, recruiting, and onboarding new channel partners and the effective deployment of the indirect channel management plan., Engage with new and existing channel partners to set, achieve and exceed targets by developing and executing annual sales plans., Individually, and working with Marketing and Sales teams identify and develop relationships with new channel partners., Setting up new channel partners through reach management and SAC discussion, also overseeing the on-boarding process., Have successfully on boarded more than 20 plus channel partners across terrain to open new opportunities for business and increase footprints., Providing leadership, direction, strategy and vision in retail operations through channels to facilitate and enable growth and business agility, rendering solutions for enhancing functional efficiency of the organization & achieving business excellence., Undertaking responsibilities of removing unnecessary procedures in processes; ensuring uniformity in process, adherence to compliances and implementation of best practices; driving effective loss/shrink control strategies., Executing projects for business enhancement, new store openings, new channel openings, stock management, etc.; delivering and implementing the project as per scheduled deadlines., Evaluating internal control systems / procedures with a view to highlight the shortcomings & implementing necessary recommendations., Ensuring customer delight by achieving delivery & service quality norms in the shortest possible time., Leading & monitoring the performance of team members to ensure efficiency in business operations and meeting of individual and group targets., Facilitating continuous on job training to the workforce for enhancing their productivity & operational efficiencies through knowledge enhancement / skill building.
• Reliance Jio Infocomm Limited, 12/01/19, 08/31/21, Enterprise Sales Manager, Generate revenue, define, and manage account sales plans and develop new customers in a defined industries and Cohort through Sales force and Channel Partners., Manage our sales pipeline end to end, proposals, approvals, contract management etc., Administering sales of Lease line, Business broadband, MPLS, PRI, SIP TRUNK pre-paid & post-paid connections, Jio phone, Jio-fi & several other Business solutions for listed large corporate & Govt organizations., Managing complete business operations with accountability for profitability; penetrating in new Accounts forecasting monthly/quarterly/annual sales targets & executing them in given time frame by organizational planning., Manage the overall business plan by working with other departments. Facility team and ESO meeting regularly and effectively., Evaluating internal control systems / procedures with a view to highlight the shortcomings & implementing necessary recommendations., Ensuring customer delight by achieving delivery & service quality norms in the shortest possible time., Leading & monitoring the performance of team members to ensure efficiency in business operations and meeting of individual and group targets., Facilitating continuous on job training to the workforce for enhancing their productivity & operational efficiencies through knowledge enhancement / skill building., Ensuring operations & sales through ESO to achieve the assigned revenue target., Working towards profitability of channel through different lines of product non-mobility and mobility.
• HDFC Bank Ltd, 08/01/22, 03/31/23, Sales Manager, Business development to achieve the credit cards sales target through branch banking., Maintain & develop good relationship with customers through personal contacts or meetings., Providing data analytical assistance for the Annual Business Plan., Answers internal or external calls in a friendly, professional, and caring manner which brings a reward in making someone else day brighter., Enjoy assisting people of branch banking and finding a solution to their problems, even to the extent of initiating conference calls with a third party for resolution., Order new personal and business credit cards and process card related changes and requests, including promotional campaigns offered semi-annually., Establish priorities and work independently in a structured and pleasant work environment for myself and team in branch and in market., Cover for the credit card and ACH specialists in their absence, by learning their tasks and understanding and following their procedures., Utilize strong written and verbal communication skills by phone, email, or letter, in a timely manner., Proficient in Microsoft Word, Excel, Outlook, Internet Explorer, And other Needed Software Programs.
• AXIS BANK, 03/01/23, 04/30/24, Sales Manager, Business development to achieve the credit cards sales target through branch banking., Maintain & develop good relationship with customers through personal contacts or meetings., Providing data analytical assistance for the Annual Business Plan., Answers internal or external calls in a friendly, professional, and caring manner which brings a reward in making someone else day brighter., Enjoy assisting people of branch banking and finding a solution to their problems, even to the extent of initiating conference calls with a third party for resolution., Order new personal and business credit cards and process card related changes and requests, including promotional campaigns offered semi-annually., Establish priorities and work independently in a structured and pleasant work environment for myself and team in branch and in market., Cover for the credit card and ACH specialists in their absence, by learning their tasks and understanding and following their procedures., Utilize strong written and verbal communication skills by phone, email, or letter, in a timely manner., Proficient in Microsoft Word, Excel, Outlook, Internet Explorer, And other Needed Software Programs.
• 360 Degree Supply Chain Management, 04/01/24, Present, Regional Sales Manager South India, Experience in GT, MT and wholesale with multisite and multi-district experience., Experience in direct sales to POS (Retailer//Wholesaler//Trainer) for protein supplements across states and districts of South India., Conduct regular, specific appointments with dealers, DB and Supers to teach key sales and product messages., Perform New brand launch planning, delivery and marketing and progress a vision and/or roadmap for the new brand based on input inputs from internal stakeholders, customers, market research and their own industry insights., Prepares and presents a monthly funnel review utilizing DB secondary and offtake sale., Preparing district wise and state wise DB funnel for activating new districts or area for the new brand., Negotiation with national MT and regional MT channels for listing NEW brands and visibility for and particular period., Hiring and onboarding new team across states and districts of South India for opening new lines and area or business for the new brands and existing brands.