Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Arvind Venkat M

Bangalore

Summary

Dynamic Test Engineer with a proven track record at Indium Software, excelling in manual testing methodologies and defect management. Adept at enhancing software quality through meticulous test execution, detailed documentation, and effective collaboration with development teams. Passionate about driving improvements in Agile environments, leveraging strong analytical and problem-solving skills to identify critical issues. Committed to thorough test coverage and user experience verification to deliver high-quality software products.

Overview

7
7
years of professional experience

Work History

Test Engineer

Indium Software
Bangalore
09.2021 - Current
  • Executed comprehensive manual test cases across multiple software products, ensuring high-quality releases.
  • Collaborated with development teams to resolve bugs and refine existing features through detailed feedback.
  • Identified and documented critical defects using JIRA/Linear, maintaining a defect leakage rate below 3%.
  • Wrote and organized manual test cases to maximize team productivity and test coverage.
  • Performed exploratory testing to uncover edge case issues not captured in standard test scenarios.

Application Support Engineer

Telligent Support LLP
Bangalore
10.2019 - 03.2021
  • Investigated customer reported problems related to software applications and identified solutions to resolve them.
  • Conducted root cause analysis to identify basis of application problem.

Technical Support Engineer

Concentrix India Pvt Ltd
Bangalore
11.2018 - 09.2019
  • Asked customers targeted questions to diagnose problems and provided timely solutions.
  • Provided support via remote desktop software, diagnosing customer issues over private and public networks.

Education

Bachelor of Engineering - ECE

T. John Institute of Technology
Bangalore
08-2018

Skills

  • Agile methodologies and Scrum ceremonies
  • Testing types: functional and non-functional testing (including usability, compatibility, and regression testing)
  • Test management: manual test case development, execution, and reporting
  • Defect management: JIRA, Linear, Azure DevOps
  • Test documentation: creating detailed test plans, test scenarios, and test cases
  • Exploratory testing and ad hoc testing techniques
  • Cross-browser and cross-device compatibility testing
  • UI/UX testing for user experience verification
  • API testing: Postman

Disclaimer

  • I hereby declare that all the above mention information is correct to the best of my knowledge.

Timeline

Test Engineer

Indium Software
09.2021 - Current

Application Support Engineer

Telligent Support LLP
10.2019 - 03.2021

Technical Support Engineer

Concentrix India Pvt Ltd
11.2018 - 09.2019

Bachelor of Engineering - ECE

T. John Institute of Technology

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