SHILPA B C
Bengaluru
Summary
Security Analyst : aims to secure a position in the organization that offers challenges and opportunity for career development in the Cyber Security Domain.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Security Analyst
Deloitte
Bengaluru, India
02.2026 - Current
- Conducted deeper analysis of escalated alerts, performed incident investigations by correlating multiple sources, and processed threat advisories and IOCs accurately.
- Maintained documentation, and supported L1 analysts in triage and categorization while monitoring dashboards for anomalies.
Developed and maintained detailed Incident Response Checklists by documenting investigation steps, escalation procedures, and remediation workflows. - Adhered to MTTA, MTTI, and MTTR metrics by ensuring timely detection and response to alerts, driving incident resolution within defined timelines, and maintaining consistent follow‑up for effective remediation.
- Escalated and tracked platform issues across SIEM and SOAR by identifying anomalies, reporting technical failures, and coordinating with platform engineering teams to ensure timely resolution.
- Evaluated closure comments for accuracy, recommended automation for triaging/SOC processes, and provided prioritized support for critical/high incidents.
- Validated daily, weekly, monthly, and quarterly reports prepared by junior analysts to ensure accuracy, completeness, and compliance with SOC standards, while providing feedback and guidance to improve reporting quality and consistency.
- Conducted QA checks on alerts, validated and closed them with proper notes
- Maintained documentation, and supported L1 analysts in triage and categorization while monitoring dashboards for anomalies.Developed and maintained detailed Incident Response Checklists by documenting investigation steps, escalation procedures, and remediation workflows.
- Ensured timely audit data submission while supporting incident response and resolution efforts across critical incidents.
Collaborated with stakeholders for effective alert handling, conducted root cause analysis of incidents, and suggested fine‑tuning of SIEM alerts.
Security Analyst
ITC Infotech
Bengalore
11.2023 - 07.2025
- Performed detailed analysis of security incidents, including malware analysis,network traffic analysis, and log review.
- Analyzing potential phishing emails reported by the users and taking necessary actions.
- Working on Threat Intelligence for collecting information.
Reviewing and sharing the Daily ,weekly, Monthly reports to client
Walk through of alerts and analysis to SOC Managers and Client Manager. - Mentor and train junior SOC analysts, providing guidance and knowledge sharing to improve team capabilities.
- Worked on playbook Creation.
- Worked on Finetuning inputs to reduce the False positive.
Security Analyst
Accenture
09.2022 - 10.2023
- Monitoring, acknowledging alerts and taking appropriate actions based on defined process.
- Conducted log analysis and identified potential security threats and vulnerabilities.
- Creating an Incident recommendation and assigning to appropriate team to checkthe legitimacy of the alert and to the client.
Sharing the analyzed logs and events with customers with description, impact and remediation actions via email for a better understanding. - Worked on phishing analysis and malware analysis.
- Worked on Runbook creation.
Security Analyst
Atos Global Solutions
Bangalore
10.2021 - 09.2022
- Performed deep dive analysis of triggered alerts using SIEM and other tools to identify risks, threats, and vulnerabilities.
- Assisted IR teams by providing incident information, supporting data, and actionable recommendations.
- Ensured tickets were resolved on time within defined SLAs.
- Followed up with incident response teams to support remediation activities.
- Assisted SOC lead in preparing daily and weekly reports for operational visibility.
Security Analyst
CGI
Bangalore, Karnataka
11.2018 - 10.2021
- As an L1, analysed triggered alerts using SIEM and other analysis tools to monitor risks, threats, and vulnerabilities based on organizational requirements.
- Performed daily reporting activities and drafted shift handovers to ensure smooth operational continuity.
- Created phishing awareness campaigns to educate users and stay updated with emerging threats.
- Supported SOC operations through documentation, incident escalation, and proactive threat management.
System Engineer
HGS
Bangalore, Karnataka
04.2017 - 11.2018
- Diagnosed and resolved internet connectivity issues, assisted with computer and browser configurations, troubleshot DNS problems, supported Wi‑Fi and network setups, handled Outlook configuration issues including mailbox creation, mail flow troubleshooting, and Outlook setup, managed user accounts in Active Directory including password resets and account unlocks, and provided clear customer guidance with accurate documentation and escalation of complex cases.
Education
Bachelor of Engineering -
AIT
ChikkamagaluruCOMPETENCIES
- Solid understanding of common network services and protocols.
- Knowledge on cyberattacks and attack vectors.
- Exposure towards security compliances like GDPR,HIPPA,PCI-DSS.
- Hands on with phishing and malware alert analysis.
- Skilled in incident response and escalation procedures
- Strong knowledge of threat intelligence gathering and IOC validation
- Ability to create and maintain playbooks and runbooks for SOC operations
TOOLS AND TECHNOLOGIES
SIEM: Securonix, Arcsight ESM, Azure Sentinel, Splunk, QRadar
SOAR: Cortex XSOAR
XDR: Cortex XDR, Defender
Analysis tools: IP Void, VirusTotal, Cisco Talos, Browserling, Recorded Future
Utility tools: ServiceNow, ITSM, Jira
Email Security & Analysis: Proofpoint, MxToolbox
Endpoint Security: SEP, McAfee, Crowdstrike
Certification
- Certified Ethical Hacker
- SC-200
Accomplishments
- Received Bronze Award for the work performance.
- Received appreciation mails from the client for the earliest resolution.
- Appreciated with the Recognition Award WeCare.
Timeline
Security Analyst
Deloitte
02.2026 - Current
Security Analyst
ITC Infotech
11.2023 - 07.2025
Security Analyst
Accenture
09.2022 - 10.2023
Security Analyst
Atos Global Solutions
10.2021 - 09.2022
Security Analyst
CGI
11.2018 - 10.2021
System Engineer
HGS
04.2017 - 11.2018
Bachelor of Engineering -
AIT