Shilpa BJ
Customer Experience Manager
Bangalore
Summary
Dynamic professional with a friendly demeanor and strong communication skills, experienced at Nandi Toyota Motor World. Proven ability to excel in fast-paced environments, effectively multitasking while delivering exceptional customer service. Dependable team player adept at problem-solving and adapting to new challenges, ensuring operational efficiency and team support.
Overview
4
4
Languages
5
5
years of professional experience
Work History
CXM
Nandi Toyota Motor World
12.2021 - 08.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
B.Com -
MITS College
Mangalore 2015
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Calm under pressure
Problem resolution
Timeline
CXM
Nandi Toyota Motor World
12.2021 - 08.2026
B.Com -
MITS College