Shilpa BK

Working as Manager (Software Development) at Genpact with overall 11+ years of experience in Microsoft .NET
Technology in various domains such as Oil and Gas, Telecommunication, HealthCare Etc.
Good and strong domain knowledge in .NET Technology. Experience in Developing Web/Windows Applications.
Responsibility for the development of a lifecycle i.e. initiation, planning, design, execution, monitoring, controlling and delivery of
a project (Code Reviews and Merging all code). Create and execute development plans and revises as appropriate to meet
changing needs and requirements. Owns the development lifecycle and responsible for managing technical RISKS throughout the
project.
Effectivelymanaged the constraint: Scope and time of the projects.
Perform code reviews, train, guide and mentor technical staff in their day-to-day functions.
Managed day-to-day IT operations following Agile methodology, ensuring SLA compliance. Delivered root cause analysis (RCA)
and effort estimations for requirements. Coordinated task distribution between offshore and onshore teams, application maintenance, and deployments on different target servers. Responsible for resolving escalated customer complaints independently, including documentation steps.
Leading a team that assumes responsibility for strategy and development, including systems and application development
and legacy systems integratiStrong design, analytical, interpersonal, and team-building skills, with proficiency at grasping new concepts quickly and utilizing them in a productive manner.nner.
Proactively completed training on Azure DevOps (CI/CD) and independently explored Azure cloud capabilities through self-paced
learning.
Consistently recognized with multiple a Team awards and appreciations for outstanding technical contributions and critical
thinking in high-impact project scenarios

Project 7: Risk Trident

Technologies: ASP.NET, .Net Core, C#, MVC, SQL, LINQ, Azure Pipeline (CI/CD), HTML, CSS, JavaScript, jQuery, Ajax, Json

Tools: Visual Studio 2019/2022, SQL Server 2019, GIT, AzureDevops

Server: Windows

Responsibilities:

• Leading the development team to achieve the product goals and working as developer.
• Developing code, performing unit and functional testing based on requirements, reviewing code, and merging team contribution.
• Participating in peer-reviews of solution designs and related code and establishing industry standards in coding.
• Contributing to the development of the technical roadmap and strategy.
• Providing technical direction and participating in design, development, and integration phases through implementation.
• Collaborating with delivery managers, business designers, product managers, and other stakeholders to define and achieve team objectives.
• Facilitating and participating in the daily stand-up meetings.

Description: Risk Trident is a web-based credit management system developed for Hess Corporation to maintain, track, and review key counterparty data such as KYC, financial reviews, credit limits, portfolio mapping, collateral, and ratings. It integrates with external rating and credit status services to provide a comprehensive view of counterparties, suppliers, and partners. The system supports managing details specific to party types, enabling better risk assessment and informed decision-making by the Financial Risk team. Risk Trident is a web-based credit management system developed for Hess Corporation to maintain, track, and review key counterparty data such as KYC, financial reviews, credit limits, portfolio mapping, collateral, and ratings. It integrates with external rating and credit status services to provide a comprehensive view of counterparties, suppliers, and partners. The system supports managing details specific to party types, enabling better risk assessment and informed decision-making by the Financial Risk

team.

Project 6: Risk Atlas

Technology : ASP.NET Web Forms, C#, LINQ, SQL, HTML, CSS, JavaScript, jQuery

Server : Windows

Tools : Visual Studio 2019, SSMS 2019, Azure DevOps, VPN

Responsibilities:

• Took overall responsibility for the development lifecycle i.e. initiation, planning, design, execution, monitoring, controlling and Delivery of a project.
• Responsibilities to develop coding for web applications.
• Provide technical direction and involved for the design, development, and integration from development phase through implementation.
• Unit test and functional test according to requirement.

Perform code reviews, train, guide and mentor technical staff in their day-to-day functions. Facilitating and participating in the daily stand-up meetings.

Description: Risk Atlas is a web-based application developed for Enterprise Risk Management to support key risk tools such as the Heat Map, Integrated Risk Register, and Risk Reporting. The application provides a comprehensive and integrated view of risks at both the asset and project levels.

Project 5: Management Report Application

Technology: ASP.NET Web Forms, C#, Ado.net, LINQ, SQL, HTML, CSS, JavaScript, jQuery

Server: Windows

Tools: Visual Studio 2019, SQL Server 2019, AzureDevops

Responsibilities:

• Developed web applications from scratch based on client requirements.
• Manual Unit Testing done for developed Web API project connecting to Form Manager Application
• Following waterfall Methodologies.
• Attending daily Stand-up call to give update about daily tasks assigned by the Client on azure board and attending task planning meeting.
• Worked with business analysts, project manager & end users to analyze the business needs, business process models.

Description: Management Report Application is a web-based tool designed to provide a consolidated overview of the Corporate Hedge Program. It supports automated email notifications and presents key Market and Credit Risk data through various summaries and exposure reports.

Project 4: DAST - Cyber Security Issue Fix

Technology: ASP.NET Web Forms, C#, ADO.NET, LINQ, SQL, HTML, CSS, JavaScript, IIS

Server: Windows

Tools: Visual Studio 2019, SQL Server 2019, Azure DevOps

Responsibilities:

• Analyzed and fixed DAST (Dynamic Application Security Testing) vulnerabilities across multiple applications.
• Enhanced application security by addressing high, medium, Low security Issues
• Integrated secure coding practices and verified fixes through manual unit testing.
• Collaborated with Cyber security teams, and project stakeholders to ensure compliance with security standards.

Description: DAST – Cyber Security Issue Fix involved identifying and remediating security vulnerabilities across five critical web applications. The goal was to ensure a secure environment by resolving issues flagged during Dynamic Application Security Testing and implementing best practices in secure coding.

Project 3: CCAT Development and maintenance

Technology: ASP.NET Web API, .Net Core, C#, SQL, LINQ, Agile, Angular, CI/CD, TFS

Server: Windows

Tools: Visual Studio 2012, SQL Server 2012, TFS, Jira, Postman, Swagger

Responsibilities:

• Leading the development team to achieve product goals while also contributing as an active developer.
• Design and developing robust, scalable modules using .NET Core and Angular based on business requirements.
• Performing code reviews, managing code merges, and ensuring adherence to coding standards.
• Writing and executing unit Test such as N unit, X unit and MS unit tests, functional tests, Integration test and regression test to validate the correctness and performance of the application.
• Collaborating with cross-functional teams including delivery managers, business analysts, and product managers to define technical solutions. Contributing to the technical roadmap and architectural decisions for long-term product sustainability.
• Managing deployments using CI/CD pipelines and maintaining version control through TFS.
• Participating in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to ensure smooth project execution

Description: Customer Credit Adjustment Tool (CCAT) is a web-based internal application designed to streamline the process of granting credit adjustments to customers. It allows users to raise, review, approve, and process credit requests efficiently, ensuring accurate adjustments to customer accounts. The tool supports workflow approvals, audit trails, and integrates with backend financial systems for real-time updates and reporting.

Project 2: Latis to Kenan Reporting

Technologies: ASP.NET Web API, Ado.net, C#, SQL, Angular, VPN, Service Now

Server: Windows

Tools: Visual Studio 2010, SSMS 2008

Responsibilities:

• Responsibilities to develop web applications.
• Developed REST Web API services and Angular changes for requirement
• Developed code for consuming Web API project.
• Created MS Unit, x Unit Test, Integration Regression test and Integration Tests
• Attending daily scrum calls to give updates about daily tasks assigned by the Client in Jira board and attending sprint planning meeting.
• Worked with business analysts, project manager & end users to analyze the business needs, business process models.

Description: Latis is a reporting and analytics platform that seamlessly integrates with the Kenan billing system, enabling efficient data extraction, processing, and visualization for enhanced business insights and streamlined financial reporting.

Project 1: Bill Analyzer and Usage Analyzer Maintenance

Technology: ASP.NET Web forms, C#, Ado.net, SQL

Server: Windows

Tools: Visual Studio 2008, SQL Server 2008, SVN, Todd for oracle, VPN, Service Now

Responsibilities:

• Developed and maintained web and WPF applications for billing and usage analytics.
• Performed bug fixes and enhancements for existing modules in both development and production environments.
• Handled end-to-end development tasks including coding, unit testing, and functional testing based on business requirements.
• Managed production support tickets investigated issues using logs and database queries and provided timely resolutions.
• Provided technical guidance for design and integration of new features and functionalities.
• Collaborated with stakeholders, business analysts, and delivery managers to ensure timely and quality deliverables.
• Reporting to project manager.

Description: Bill Analyzer is a comprehensive online bill presentment, reporting, and analysis tool designed to provide users with clear insights into their communications billing and usage. By viewing invoices online and generating simple reports, users can easily analyze costs and usage patterns, helping them run their business more efficiently

• Passport Number: N2914770
• Gender: Female
• Nationality: Indian