SHILPA CHATTERJEE
Kolkata
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Academic Content Writer
Research Ace Solution
Kolkata
06.2024 - Current
- Creating unique academic content for diverse topics.
- Managing deadlines effectively.
- Ensuring accuracy and quality in deliverables.
- Developed engaging content for various research topics and publications.
- Conducted thorough research to support content creation and ensure accuracy.
- Edited and proofread articles for clarity, grammar, and style consistency.
Back Office Assistant
SGS Industries
Kolkata
06.2023 - 06.2024
- Bidding and managed operations on the GEM portal and E-procurement site.
- Assisted in inventory control and documentation.
- Maintained day-to-day work and sales numbers through MS Excel and Word reports.
- Managed daily administrative tasks to support operational efficiency.
- Coordinated communication between departments to streamline workflows.
- Managed back office workflow processes including document preparation, scanning and archiving activities.
Market Research Associate Trainee
Netscribes Data and Insight Pvt. Ltd.
Kolkata
10.2022 - 05.2023
- Conducted secondary research on businesses and markets.
- Analyzed VC-backed transactions, including M&A and funding rounds.
- Synthesized and presented market intelligence reports.
- Conducted thorough market research and data analysis for client projects.
- Collaborated with team members to develop insightful reports and presentations.
- Utilized various research tools to identify industry trends and insights.
Banking Associate
ICICI Bank
Kolkata
05.2021 - 12.2021
- Promoted banking products, including accounts, loans, and credit cards.
- Managed KYC formalities, and addressed customer issues.
- Assisted customers with account inquiries and transactions efficiently.
- Processed loan applications and maintained accurate documentation.
- Collaborated with team members to streamline daily operations and workflows.
- Resolved customer complaints through effective communication and problem-solving skills.
- Monitored account activities for fraud prevention and risk management purposes.
Recruiter
Exide Life Insurance Company
Kolkata
11.2019 - 11.2020
- Recruited employees and handled onboarding processes.
- Coordinated training and HR-related documentation.
- Conducted candidate searches using multiple job boards and recruitment platforms.
- Screened resumes to identify qualified candidates for various positions.
- Coordinated interviews between candidates and hiring managers across departments.
Education
Bachelor of Science -
University of Calcutta
Kolkata01.2016
12th - Biological Sciences
W.B.C.H.S.E
Kolkata01.2013
10th -
W.B.B.S.E
North24 Parganas01.2011
Skills
- MS Excel
- MS Word
- Internet research and data analysis
- Basic office management tools
- Content research
- Editing and proofreading
- Report preparation
- Market analysis
Languages
- Bengali (native)
- Hindi (fluent)
- English (proficient)
Personal Information
- Date of birth: 04/27/94
- Nationality: Indian
- Marital status: married
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Timeline
Academic Content Writer
Research Ace Solution
06.2024 - Current
Back Office Assistant
SGS Industries
06.2023 - 06.2024
Market Research Associate Trainee
Netscribes Data and Insight Pvt. Ltd.
10.2022 - 05.2023
Banking Associate
ICICI Bank
05.2021 - 12.2021
Recruiter
Exide Life Insurance Company
11.2019 - 11.2020
Bachelor of Science -
University of Calcutta
12th - Biological Sciences
W.B.C.H.S.E
10th -
W.B.B.S.E