Shilpa Dalal

• Batch run of invoices and invoices transfer to Brainware /Onbase /SAP.
• Execute payments, authorize payments timely weekly or biweekly for the entities.
• Ensure invoice payment targets are met and ensure payment on time.
• Check the correctness of the material/product received.
• Invoice processing, clarification/verification for the on-hold invoices, and processing them as per the agreed timeline.
• Routing of invoices as per the authority matrix.
• Resolve all vendor queries and requests coming via e-mail by coordinating directly with vendors within the agreed SLA.
• Maintain a tracker of the exceptions and ensure invoices and queries are balanced, based on the exception tracker.
• Work on the statements received from the vendor, updating them on the payment and hold status of the invoices.
• Created journal entries accurately and timely for month end close processes.
• Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.

• Perform full-cycle accounts payable processes, including three-way and two-way PO matching, manual coding entry, batching, and data entry.
• Execute payments, authorize payments timely weekly or biweekly for the entities.
• Payments posting on appropriate customer accounts after verifying the report received from the bank.
• Batch run of invoices and invoice transfer to ERP, Basware, and Navision.
• Initiating both manual and automated payments as per schedule.
• Verify remittance transfer payment.
• Maintain daily transactions for customer payments from various bank accounts.
• Managed accounts payable for multiple clients to ensure accurate payment processing and reporting of invoices.
• Ensure invoices are processed and ensure payments are initiated on time.
• Payments posting on appropriate customer accounts after verifying the report received from the bank.
• Process electronic payments and liaise with the bank to make necessary adjustments to failed payments.
• Invoice processing and payment of all invoices and expense claims.
• Coordinating with the RTR team for clearing the opened line items.
• Preparing reports for month-end closings.
• Resolve long-term blocked invoices.
• Preparing payable aging report.
• Send system-generated electronic remittance advices.
• Analyze payment trends and identify areas for improvement in payment processes.
• Check on the reverse payments due to insufficient fund and initiating the urgent payments manually as per requirements.
• Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA.
• Review invoice headers and entries for accuracy in account coding and banking requirements.
• Communicate effectively with vendors and other employees/onshore to resolve payment processing issues.
• Handle escalations and initiate actions for resolution, resolve purchase order, invoice, or payment discrepancies.
• Assist team during the month end close for P2P and prepare Accruals.
• Prepare the SLA’s on weekly and monthly basis.
• To prepare monthly reports and Dashboard and share the same with the Client.
• Accountable for ensuring accurate and timely recording and payment of all third-party supplier invoices while ensuring adherence to policies and procedures in the drive for exceptional service, operational excellence and compliance.
• Invoice indexing processing and verifying the accuracy within the TAT.
• Query Management: Resolve P2I queries – Right First time, resolving internal or external helpdesk queries through calls or emails.
• Have worked on Finance tools required in PTP and other streams, which involved ERPs like Basware and MS Dynamics.
• Regularly track and resolve outstanding issues that have been escalated or further escalate to the necessary parties, complete incident root cause analysis, and action closures.
• Provide invoice processing-related advice and information to staff across the GBS and its Business Partners as and when required.
• Implemented process improvements to increase efficiency and reduce costs.
• Coordinated with other departments to ensure efficient workflow processes.
• Created training materials for new hires on the company's procedures and policies.

• Key Team player and driver, a self-starter and pivotal member of the AP Team.
• Responsible shaping the strategic objectives of the team and driving ownership of key deliverables across business organizations.
• Perform full-cycle accounts payable processes – including three-way and two-way PO matching.
• Coordinating with vendor for query resolve.
• Processing expense claims and review for compliance with divisional policy, according to expense accounts and cost centers.
• Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data.
• Paying vendors and service providers for the invoices received as well for the bulk payment for non PO invoices.
• Invoice indexing processing and verifying the accuracy within the TAT.
• Verify, allocate, post and reconcile accounts payable.
• Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice, invoice date etc.
• Facilitate payment of invoices due by sending bill reminders and contacting clients. Ensure payment credits are applied correctly.
• Achievement in driving success, developing, coaching, and mentoring of team members, exhibiting strong interpersonal and communication skills, and business partnering across all levels within the organization.
• Support in preparing and delivering business presentations (business reviews, performance metrics) and analyze reports.
• Assist in financial audits, representing the center audits as and when required.
• Working with Finance Operations vertical and helping the team in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
• Identified training needs for team members in order to keep them up-to-date on the latest industry trends.

• Maintaining Purchase Sale Register.
• Maintaining Inventory register, monthly VAT calculation and payment.
• Invoicing and monthly BRS.
• Clients visit for audit documentations.
• Participated in weekly Marketing endeavors to drive business.