SHILPA JUNEJA
Gurugram
Summary
Senior Manager with extensive experience in accounts payable management and process automation at Genpact India. Demonstrated ability to enhance client relationships and drive operational improvements, resulting in significant cost savings. Skilled in data analysis and cross-functional collaboration to streamline financial processes and improve service delivery.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Manager- AP Lead
Genpact India Private Ltd
Gurugram
09.2011 - Current
- Led Global teams across regions in Finance and Accounting sub-processes.
- Processed domestic and international payments through EFT, SWIFT, and BACS methods.
- Coordinated banking journal approvals with HSBC, NatWest, Barclays, and Amex Portal.
- Executed projects for debit balance reduction and regional standardization in AP value share.
- Oversaw supplier audits with external auditors to ensure compliance with standards.
- Implemented virtual payment transitions for Onshore London Client in 2022.
- Developed monthly dashboards to track SLAs, AP aging, and vendor change logs.
- Analysed market trends to inform strategic planning initiatives.
- Led architectural reviews to ensure compliance with industry standards and regulations.
Team Member
Bank of America
04.2010 - 09.2011
- Managed invoicing processes to ensure timely payments and accurate records.
- Developed dashboard for aged invoices to enhance tracking efficiency.
- Monitored cash inflow and outflow to maintain financial health.
- Performed bank reconciliation of statements to verify account balances.
- Trained newcomers as subject matter experts in accounts payable functions.
- Maintained monthly reports and break sheets to provide transparent views of processed cases.
- Handled helpdesk queries to resolve issues efficiently.
- Conducted quality audits on team production to ensure compliance with standards.
Finance Associate
Himalayan Constructions Pvt. Ltd.
03.2009 - 03.2010
- Managed financial records and documentation for construction projects, ensuring accuracy and compliance.
- Analyzed expenses to identify cost-saving opportunities that enhanced project efficiency.
Education
MBA - Finance & International Business
Kurukshetra University
Haryana03.2009
B.com -
Kurukshetra University
Haryana05.2007
Higher Secondary - Commerce
SD Modern School
Hisar, Haryana03.2004
Skills
- Accounts payable management
- Process automation
- Operations planning and management
- Organizational improvement
- Leadership and management
- Payment processing
- Project management
- Data analysis and quality assurance
- Cross-functional collaboration
- Financial services expertise
- Healthcare project management
- Customer relationship management
- Automation and robotics
Certification
Capital Market & Investment Banking, Stanford University, US, 09/01/10, 03/01/11;
Accounts Payable Certified Manager, The Accounts Payable Network, 01/01/15, 06/01/15;
Analyzing and Visualizing Data with Microsoft Power BI, 2025;
AI Tools Workshop, Be10x, 2025.
Accounts Payable Certified Manager, The Accounts Payable Network, 01/01/15, 06/01/15;
Analyzing and Visualizing Data with Microsoft Power BI, 2025;
AI Tools Workshop, Be10x, 2025.
Projects
Green Belt Project, 12/01/20, and 2025
AP COE model globally 2025, standardization, and harmonization
UK and US automation project (robotics), 03/01/21 - applied BOTS to reduce manual efforts and enhance output
Awards
- GOLD Award, 06/01/25, Genpact, exceptional team management, and client-centric
- Silver Award, 12/01/26, Genpact, for best performance and quality deliverable
- Customer Service Award, 2021,23 etc, for best client service
- Process Automation Award, 2024, Genpact, successfully automated the processing of the manual cases
Timeline
Senior Manager- AP Lead
Genpact India Private Ltd
09.2011 - Current
Team Member
Bank of America
04.2010 - 09.2011
Finance Associate
Himalayan Constructions Pvt. Ltd.
03.2009 - 03.2010
MBA - Finance & International Business
Kurukshetra University
B.com -
Kurukshetra University
Higher Secondary - Commerce
SD Modern School