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Results-driven, highly detailed oriented and focused professional with over 20 years of experiencegrowth paths from various companies. Seeks to assume Country Director/Manager, Head of Operations, Business Development, Client Relationship, Training and Development position or any Managerial or higher level position. I have gained my Bachelor’s degree in (B.S.) in Political Science and Economics from Polytechnic University of the Philippines. My core competencies in the area of business includes; Recruitment, HR and Management consulting, Business Development, Sales/Marketing, Client Relations, Account Management, Relationship Management, Coaching team members and other subordinates, Leadership, Mentor, Coach, Customer Service, Customer Experience, Negotiation, Human Resources, Recruitment and Selection, Training & Development and as well as Operations. My non-negotiable soft skills include leadership, dedication, discipline, focus, responsiveness, commitment, respect, transparency, professionalism, integrity and values.

Reliable and upbeat Senior Executive successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales or Admin Executive position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable and upbeat Sales Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Achieved high levels of customer satisfaction through effective management in retail and cannabis sectors. Enhanced operational efficiency by applying strong customer service, retail management, agriculture, and cash handling skills. Cultivated a collaborative team environment while also excelling in independent roles. Drove safety initiatives and resolved problems effectively in retail and cannabis settings. Established a reputation for dependability and hard work with over five years of experience. Maintained a positive attitude and thrived under pressure. Promoted a safe work environment and utilized advanced troubleshooting skills. Open to relocation and authorized to work in the US for any employer.

Dedicated Inventory Control and Quality Assurance Associate with 4 years of experience ensuring product quality and compliance with industry standards. Expertise in conducting inspections, implementing quality control procedures, and analyzing data to identify areas for improvement. Proven ability to maintain high-quality standards in fast-paced manufacturing environments, achieving 98-99% inventory accuracy and reducing variances by over 20%. A collaborative team player with strong attention to detail and excellent problem-solving skills, committed to driving continuous improvement initiatives and enhancing operational efficiency.

Shilpa Kolla

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Senior Operations Executive

Customer Care Executive

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Bachelor of Science - B.com Computers

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Senior Operations Executive

Customer Care Executive

Bachelor of Science - B.com Computers

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