MS Office/ Excel
Shilpa N
Workflow Specalist
Hosur
Summary
Organized Workflow Coordinator offering proven history of excellent communication and empowering leadership. Industrious and meticulous with passion for streamlining processes to improve quality and productivity. Proficiency with workflow management software and demonstrated success in meeting client and management expectations.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Workflow Specialist
Tata consultancy services
Bangalore
12.2021 - Current
- Proposing floorplan and merchandising stores, remodeling, departmental shells and highlights and monitoring expected outcomes and payback, providing recommendations to take forward.
- Coordinated with clients and vendors to determine project scope and define timelines for completion.
- Liaised between clients and management to provide updated status reports.
- Scheduled production timelines and project milestones to foster quality and client satisfaction.
- Trained new employees on company policies and procedures, resulting in improved performance and customer satisfaction supported on improving team efficiency and productivity.
Information Processing Enabler
Tata Consultancy services
Bangalore
06.2021 - 12.2021
- Accountable for development of any new store & merchandising prototypes and maintains a working knowledge of Merchandising and Operational standards in order to continuously improve the design of stores.
- Develop, maintain and manage building architectural and furniture CAD files for the managed real estate portfolio
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Analyst
Tata Consultancy Services
Bangalore
02.2021 - 05.2021
- Validated results and performed quality assurance to assess accuracy of data.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Strong Interpersonal skills and positive attitude to complement overall team building.
- Able to handle a variety of simultaneous project and meet strict deadliness.
Education
PGDBA - Human Resources Management
Symbiosis Center For Distance Learning
Pune 01.2021 - Current
B.com - Accounting
St. Joseph's College of Arts And Science For Women
Hosur 06.2017 - 04.2020
Skills
Analytical and Critical Thinking
Software
JDA Floorplan
HTML
Tally ERP9
Certification
Tally ERP9
Timeline
SAP FICO (In progress)
02-2023
Workflow Specialist
Tata consultancy services
12.2021 - Current
Information Processing Enabler
Tata Consultancy services
06.2021 - 12.2021
Analyst
Tata Consultancy Services
02.2021 - 05.2021
PGDBA - Human Resources Management
Symbiosis Center For Distance Learning
01.2021 - Current
Tally ERP9
07-2017
B.com - Accounting
St. Joseph's College of Arts And Science For Women
06.2017 - 04.2020
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