Shilpa Narla
Hyderabad,TS
Summary
Detail-oriented Release Manager focused on providing defect and bug-free products to customers by working closely with Development, Product, QA, and Business teams. Manages Release planning, scheduling and controlling App build Releases through different stages and environments, including testing and deploying software releases. Known for driving continuous improvement in release processes and ensuring stability and quality in product releases. Highly collaborative, adaptable to dynamic environments, and skilled in team leadership and stakeholder management.12+ years of experience in the software testing industry. Hiring, mentoring, and supervising QA teams. Coordinating QA functions in remote offices and offshore locations. Designing and implementing automated testing frameworks and supporting tools. Unit, Integration, Functional, and Performance testing of complex mobile native and hybrid applications. Good in Selenium automation using Selenium Web Driver, Selenium Grid, TestNG, Cucumber framework's and Maven on Multi - Platform Mobile Application Testing for iOS and Android Applications Testing the Mobile API services using Charles Proxy tool Worked on Agile / Scrum and Lean and waterfall Models of Testing approaches.
Overview
14
14
years of professional experience
Work History
Software Release Manager
Albertsons
09.2016 - Current
- Expertise in Native Mobile IOS and Android software Internal and Production Release management
- Strong experience in Administration, Installation, Monitoring, Upgrading, Migration, Configuration, Troubleshooting, Disaster Recovery for the Mobile Apps
- Work with Developers, Product managers, UX designers and operations engineers to define, manage and execute milestones for each release
- Specialist in Incident and Problem Management, and Change Management including Incident triage, Incident resolution and root cause analysis of a problems
- Strong attention to detail, strong sense of ownership and strong commitment to teamwork
- Be a driving force for constantly improving performance, scalability, extensibility, reliability, availability, and usability of the release process
- Defining release schedules and processes, including how to escalate critical issues to "hotfix" releases
- Create key metrics and identify opportunities to make tactical improvements to the release management process
- Manage production issues reported by customer support/Incidents.
- Manage cross-functional relationships and ensure there is healthy communication among Engineering, QA, Design, and Release teams
- Drive sprint planning and sprint / release retrospectives and ensure continuous improvement
- Manage activities between Release Management and the following functions: Change Management, Problem/Incident Management, and QA/Testing
- Experienced with Planning Organizing, Monitoring, estimating, effort tracking and controlling process and presentation in Agile Model.
- Supervised QA for various projects, software launches and support throughout development and reviewing stages.
- Experience on Adobe Analytics for Push Notification testing, Localytics for In-App messaging, A/B testing & Adobe experience Manager.
- Supervised other QA analysts in Analytics & Accessibility testing strategies.
- Generated and communicated weekly stats report to staff and management.
- Tested and reviewed applications on various mobile platforms (iOS, Android & tablets) reported test results to project stakeholders and management.
- Coordinated QA, SIT and UAT sessions and executed UAT scenarios with end users for final approval and user signoff.
- Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams.
- Experienced and participated in Release management and build management processes using Jenkins configuration tool
- Participated in the agile development methodology, iteration and agile / Scrum release process and Kanban process for few projects.
- Reviewed development of test plans and scripts to ensure quality guidelines and delivery time frame are met.
- Provided support to planning, modeling and designing teams on minimizing errors in initial development stage.
- Participate in weekly test planning, project status meetings and reviews.
- Extensive experience in using Maven and Ant for Project building tool, and worked with Jenkins/GIT for Continuous Integration.
- Implemented automation scripts for Cucumber framework using Gherkin scripting language.
- Experience in Mobile APP testing on Android, iPad and iPhone, Emulator, Simulator & Perfecto Cloud devices to perform Mobile App testing, phone functionality and native app testing.
- Experience in DataBase testing using tools as Cassandra, MongoDB & SQL DB.
QA Automation Engineer
Kaiser Permanente
06.2013 - 08.2016
- Responsible for periodic updating of Test Plans and Test Cases as per Requirement Specifications and Business rules.
- Developed automated scripts using Selenium Web Driver and Implemented a Framework using Java.
- Created and enhanced numerous test scripts to handle changes in the
- Implemented continuous integration practices using Jenkins for streamlined testing processes.
- Led QA initiatives to enhance product quality by establishing best testing practices and standards.
- Trained junior QA engineers on automation tools and test strategies to build team competencies.
- Analyzed test results and provided actionable feedback to stakeholders for informed decision-making.
- Conducted code reviews and ensured adherence to coding standards in automation script development.
- Optimized existing test frameworks, reducing manual intervention and increasing overall productivity.
- Supported agile development methodologies by participating in daily stand-ups, sprint planning sessions, and retrospectives.
- Managed defect tracking process using bug-tracking tools, providing timely updates on issue resolution progress to stakeholders.
- Established clear communication channels between developers and QA teams, fostering a collaborative work environment that prioritized problemsolving.
- Streamlined QA processes by developing and maintaining automation scripts, contributing to faster release cycles.
QA Tester
eBay & Paypal
05.2011 - 04.2013
- Created and maintained Jenkins CI/CD jobs for test automation pipelines.
- Reduced manual regression testing time by 35% using automation
- Designed, executed, and maintained test cases for Paypal Mobile application
- Improved testing accuracy by 25% through structured regression testing.
Education
Bachelor of Technology - Computer Science and Engineering
VNR VJ Institute of Engineering & Technology
Hyderabad04.2007
Skills
- Global Release Management
- Mobile QA (iOS, Android – Native & Web)
- Quality Engineering & Quality Assurance
- Test Automation & Regression Strategies
- Agile / Scrum Methodologies
- Team Building & Talent Development
- Project Management & Stakeholder Communication
- Customer-Focused Quality Delivery
- Data Mining & Quality Metrics Analytics
- Off-shore Team Leadership
- Mobile Platforms: Xcode, Android Studio, Device Anywhere, Perfecto Cloud
- Programming & Automation: Java, Selenium WebDriver, TestNG, Appium, Cucumber, XPATH
- DevOps & CI/CD: Git, Jenkins, Maven
- Web & API Testing: POSTMAN, Charles Proxy, REST
- Test & Project Management: Jira, HP-ALM
- Databases: SQL, Oracle, Cassandra
- IDEs & Utilities: IntelliJ, Eclipse, GHE
- Release Management: Service-Now, PagerDuty
- Accessibility & Analytics Tools
- Cucumber (Software)
- App Store (IOS)
- Time Management
- Automation
Core Competencies
Technical Skills & Tools
- Test Strategy
- Business Requirements
- TestNG
- Mobile Devices
- Defect Tracking
- Localytics
- Software Development
- Charles Proxy
- Production Support
- Project Management
- Release Management
- Bug Reporting
- Traceability Matrix
- Version Control
- Manual Testing
- Adobe Analytics
- JIRA
- Performance and scalability optimization
- Integration Testing
- Vendor Management
- HP Application Lifecycle Management (ALM)
- Business Analysis
- Mobile App
- Regression Testing
Languages
English
Timeline
Software Release Manager
Albertsons
09.2016 - Current
QA Automation Engineer
Kaiser Permanente
06.2013 - 08.2016
QA Tester
eBay & Paypal
05.2011 - 04.2013
Bachelor of Technology - Computer Science and Engineering
VNR VJ Institute of Engineering & Technology