SHILPA NELLURI

Senior Consultant

LTIMindtree Ltd

01.2020 - Current

Experience in SAP R/3 – ECC,APO,BW,SOLMAN& JAVA Systems.
Keeping the SAP systems up to date by performing kernel upgrades and applying patches using SPAM /SANIT.
Performing SAP SPS upgrade via SUM tool.
Performed ASE& HANA DB upgrade.
Experience in planning EHP/Support Pack upgrades for SAP systems.
Performance analysis and troubleshooting of SAP systems based on alerts and customer incidents..
Worked on HANA DB STUDIO Administration.
Experience in TMS configuration & management.
Created directories at SAP levels.
Experience in maintenance of SAP certificate and PSE.
Configured printers for the SAP systems .
Worked on Client administration including client copy /delete.
Performed analysis and implementation of OSS notes, maintained OSS connections.
Configured RFC connections and experience in troubleshooting RFC issues.
Experience in setting up Solman alerts with the relevant threshold in Solution Manager 7.2
SOLMAN SETUP& SOLMAN WORKCENTER Administration.
Knowledge in setting up dash board using focus insight for SOLMAN Alerts.
Shadowed system refresh/system copy activities. And performed pre and post refresh activities.
Created Transport requests to various systems using Charm.
Moved TR's to production system.
Performed Yearly and quarterly archiving in coordination with functional team.
Knowledge in creating Variants for archiving , EWA report analysis ,TAANA t-code analysis.
Knowledge on SARA and SARI t-codes and there functionalities.
Evaluated clients' needs and created plan of action to provide solutions in terms of historical archiving to cleanup the data in the table.
Supported DR-drill & other go-live activities.
Supported OS patching activities
ASE & HANA Back up administration.
Worked on Replication setup.
Performed Daily Health checks and Maintained Reports
Involved in setting up BOTS for BASIS monitoring activities.
Performed daily health checks and maintained reports.
Monitoring R/3 locks, DB Locks ,Session monitor.
Monitoring and troubleshooting of inbound and outbound queues.
Monitoring SAP & User workload analysis.
Scheduled and monitored Background jobs.
Experience in using SNOW ticketing tool for extracting the ticket details and solving support tickets.
Working on Enhancements and Change related requests.
Worked on Requests, Incidents & Problem Tickets.
Handled Support calls.
Initiated CAB meeting calls and performed CHANGE MANAGERACTIVITES.
Initiated AMS calls and have taken the status and progress of the tickets of all other modules.
Initiated WAR Room and acted has MIM for critical P1 and P2 tickets.
Interacted with the client to have better understanding of the issue during and Critical Tickets and acted has Bridge between Client and the Team.
Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
Managed cross-functional teams to ensure timely delivery of high-quality solutions for various activities