Shilpa Sabu
Senior Analyst- Talent
Thirumala
Summary
Dynamic HR professional specializing in talent management, life-cycle management, compliance, and training. Equipped to handle diverse responsibilities within the human resources domain. Expertise in managing voluntary and involuntary separations, addressing absconding cases, and executing terminations with sensitivity and precision. Skilled in report preparation and management, including payroll, full and final settlement, daily separations, and internal audits. Adept at implementing insider risk and brand protection procedures while providing comprehensive offboarding support and effectively managing transfer, separation, compliance requests, and internal client relations.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Senior Analyst- Talent
Deloitte Consulting India Private Limited
09.2022 - Current
- Company Overview: Offices of the US
- Managing end to end separations activities which includes addressing employee queries and concerns related to resignation, providing exit guidelines to professionals who are on Notice period, handling Last Work Date change requests initiated by the professionals by coordinating with the professional’s respective People Leader (engagement specialist), identifying professionals who are going to join a restricted entity and expediting the separation process for them by informing the Payroll and concerned stakeholders, coordinating with internal teams like Payroll team and Data Management team for changing employee details like Rehire and Alumni eligibility, Last Work Date change request ‘post separation’ of the employee record in the system.
- Partnering closely with the primary collaborators like the Business Advisory/Center of Excellence team, Talent Risk and Relations team for exclusively handling scenarios related to violation of firm policy and guidelines by the professionals, working on exit cases flagged by the collaborators which includes cases based on background verification failure, performance issue, absconding, compliance issue etc.
- Execution and streamlining of Retirement cases: which includes assigning a newly received Retirement case to a case owner or case manager with the separations team for separating the employee record in the system, sending out celebratory emails to the retiring professionals congratulating them for reaching the retirement age on their 60th birthday, sharing the employee record to Payroll team for processing the separation in SAP and post separation- sharing the record for Full & Final settlement calculation for releasing the Full & Final Settlement amount and issuing the Retirement Letter.
- Ensuring all the assigned activities within the separations team are duly completed by the team members within the estimated timeline and with 100% quality.
- Collective collaboration with internal stakeholders like Leaves team, Finance team, Compensation and Benefits team, Operations team, ITs, Policy & Compliance team, People Leader etc. for timely completion of the clearance for the exit case records to share them for Full & Final Settlement calculation.
- Ensuring and encouraging the internal team rapport by arranging employee engagement activities within the team, overseeing the work duties assigned to the team members and actively being the first degree of contact to the leads for informing any team related or process related issues to avoid conflicts and thus enabling for smooth functioning of the team.
- Within Employee Lifecycle Events Separations team, the basic work duties and responsibilities would be rotated among the team members on a quarterly basis by the Senior Analysts to ensure that all the exit team members are well versed with each of the basic and primary duties which includes report making, queue management, BOT management, system and access related assistance, acquired entities ( Hashedin and Ad2pro) work management, Interns Exit management etc.
- Ensuring that all the comprehensive business reports like Daily Separations report, Weekly report, Payroll cutoff reports, F&F reports, Audit reports are completed by the respective POCs of the separations team within the stakeholder requested timeline. Any new improvisations to the reports requested by the stakeholders will be informed to the team and the leads by the Senior Analyst.
- Managing Intern SharePoint activities which includes uploading the new batch of Intern Lists (Summer and Winter Interns) by closely working with the Onboarding team, working on conversion scenarios where the Interns are being converted as Full time employees, sharing the intern list for separation once they reach their last work date, issuing Internship certificates etc.
- Conducting internal audits for all the business reports at required intervals for eliminating any chances of manual errors.
- Handling and management of all ad hoc requests such as preparing a report on the volume of exits during a particular financial year for studying the exit trends as demanded by the leads, mass conversion of contractors who are being converted to full time employees, providing exit guidelines, and conducting workshops for employees who are getting separated due to a sudden elimination of a business role.
- Served as one of the primary testers from Separations team for Talent transformation HXM project (Human Experience Management) where the basic tools of work for the entire Talent team (Employee Lifecycle Events team including HR) of Deloitte changed from Salesforce to Service Now and from SAP to Success Factors. Took part in various testing cycles to check the functionality of the new tools, prepared and reviewed new SOPs for the newly introduced tools.
- Responsibilities as a Senior Analyst- Talent
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Analyst- Talent
Deloitte Consulting India Private Limited
08.2020 - 08.2022
- Company Overview: Offices of the US
- Handling and executing Voluntary and Involuntary separations, Transfers, Absconding cases, and Terminations, Compliance requests, including becoming the primary contact for all employees on these activities.
- Maintaining and handling exiting professionals’ records in Exit Management System and Salesforce.
- The Separations specialist (Analyst) will be assigned exit cases and the specialist will be the case owner or case manager for those cases and would be the first degree point of the contact for assisting those employees with resignation timelines and addressing all the employee related concerns and issues.
- Providing Internal Client networking and services.
- Coordination with Engagement specialist for smooth off boarding of professionals.
- Prepare and manage comprehensive business reports which includes Payroll Reports, Full & Final Settlement Report, Daily Separations Report, Internal Audit Report etc.
- Conducting Insider Risk and Brand Protection calls with exiting professionals after carefully analyzing the profiles of affected employees.
- Providing advice and guidance to the exiting professionals on the importance of adhering to the HR policies and guidelines of the firm and ensuring through IRP connects that none of the internal client data, firm related data, training materials etc. are transferred to any external sources.
- End to end handling of Demise cases of professionals which includes assets procurement, submission of Death certificates to Payroll, processing the pending salary release to the deceased professional’s family, expedited processing of Full and Final Settlement considering case sensitivity.
- Executing and Managing Temporary and Permanent transfer request cases of professionals to Deloitte US or other member firms.
- Collaboration with Payroll & Finance stakeholders for salary processing and Full & Final settlement of separating professionals.
- Query management and assistance to professionals over Salesforce system.
- Rolling out Exit surveys to exiting professionals to procure exit details like reason for leaving, overall experience with the firm, job satisfaction etc. and accordingly identifies areas of improvement.
- Updating and maintaining the employee details like Last Date of work and other Payroll related information in Human Resource Analytics system (HRA).
- Responsibilities as an Analyst- Talent
Education
PGDM- Post Graduate Diploma in Management - Human Resource and Marketing Management
SCMS Cochin School of Business
B. A- Bachelor of Arts - English Language and Literature
Christ Nagar College, Kerala University
Skills
- Experience with Salesforce
- SAP
- HR administration dashboard management
- ServiceNow administration
- Proficient in SAP SuccessFactors
- Outlook
- Advanced Excel proficiency
- PowerPoint
Accomplishments
- Achieved Spot Award for Best Performance in 2022 for streamlining the SFDC query queue and for engagement in Overall Engagement & Supportive Management.
- Collaborated with Onboarding and Coach Assignment team as part of Gig program.
- Special Recognition through Spot Award (2023) for involvement in ServiceNow design and workbook design for Separations team.
- Rewarded with Performance Award (2025) for diligently working on system improvements, proactively identifying and addressing tech related issues.
Timeline
Senior Analyst- Talent
Deloitte Consulting India Private Limited
09.2022 - Current
Analyst- Talent
Deloitte Consulting India Private Limited
08.2020 - 08.2022
B. A- Bachelor of Arts - English Language and Literature
Christ Nagar College, Kerala University
PGDM- Post Graduate Diploma in Management - Human Resource and Marketing Management
SCMS Cochin School of Business
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