Shilpa Sharma
Zirakpur
Summary
Talented HR Manager with 12 years planning and coordinating Human Resources department operations and programs. Versatile professional with background managing areas such as company policy development, benefits, hiring procedures. Proudly maximized employee retention through first-class training and compensation management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Sales Support Manager
UL Solutions Pvt. LTd.
01.2024 - 09.2024
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Organized promotional events and interacted with community to increase sales volume.
- Developed solutions to sales challenges and maximized business opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated product quality and market comparisons by creating sales presentations.
- Managed accounts to retain existing relationships and grow share of business.
- Managed admissions department employees and office functions.
- Attended 40-45 retailer and distributor product and sales training events to consistently increase product knowledge.
PRO Manager
Amity University
07.2022 - 12.2024
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Structured compensation and benefits according to market conditions and budget demands.
Admissions Manager
Pathways School Gurgaon (IB Continuum School)
06.2021 - 05.2022
- Managed admissions department employees and office functions.
- Maintained detailed calendar of interviews, meetings and phone calls.
- Tracked student attendance, participation and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Assistant Manager - HR
Selection Search (Executive Search Firm)
10.2017 - 04.2021
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Fostered positive work environment through comprehensive employee relations program.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Hired employees and initiated new hire paperwork process.
- Developed and implemented onboarding and orientation programs for new employees.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Created new hire and termination documents for payroll.
HR Executive
Delhivery
04.2012 - 04.2017
- Researched and analyzed human resources trends and best practices to drive corporate policy changes and optimize business performance.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed hiring and onboarding programs for new employees.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Educated employees on company policy and kept employee handbook current.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Developed and implemented onboarding and orientation programs for new employees.
Education
PGDBFS(Post Graduate Diploma in Banking & Finance) - Banking And Financial Support Services
IFBI (NIIT)
Shimla, India07.2012
Bachelor of Arts - Economics, Geography, English
RKMV College
Shimla, India07.2011
High School Diploma -
D.A.V School Lakkar Bazaar (CBSE)
Shimla05.2008
GED -
St. Mary's School (ICSE)
Shimla05.2006
Skills
- Performance Management
- Policy Implementation
- Workforce Management
- Compensation management
- Talent Acquisition
- HR processes
- Onboarding and Orientation
- Payroll Oversight
- Payroll
- Recruitment Strategies
- Salary administration
Languages
English
Bilingual or Proficient (C2)
Punjabi
Intermediate (B1)
Hindi
Upper intermediate (B2)
Timeline
Sales Support Manager
UL Solutions Pvt. LTd.
01.2024 - 09.2024
PRO Manager
Amity University
07.2022 - 12.2024
Admissions Manager
Pathways School Gurgaon (IB Continuum School)
06.2021 - 05.2022
Assistant Manager - HR
Selection Search (Executive Search Firm)
10.2017 - 04.2021
HR Executive
Delhivery
04.2012 - 04.2017
PGDBFS(Post Graduate Diploma in Banking & Finance) - Banking And Financial Support Services
IFBI (NIIT)
Bachelor of Arts - Economics, Geography, English
RKMV College
High School Diploma -
D.A.V School Lakkar Bazaar (CBSE)
GED -
St. Mary's School (ICSE)
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