Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Shilpa Sharma

Mumbai

Summary

Seasoned Compliance and Surveillance professional with extensive experience in banking, Neo banking, UPI, and stock broking. Adept at handling complex surveillance investigations and managing high-pressure, time-sensitive tasks. Committed to optimizing processes, mitigating financial crime risks, and upholding organizational integrity. Strong expertise in regulatory compliance, fraud detection, and transaction monitoring.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Surveillance and Compliance Manager

Groww
Mumbai
06.2022 - Current

Appointed Compliance Officer for Groww Wealth and Principal Officer under PMLA Act. Additionally in charge for different Research Analyst compliance and broking compliance.Compliance & Regulatory Oversight:

  • Establishing clear internal policies aligned with regulatory requirements, and actively monitoring their implementation.
  • Collaborating with business and product teams to provide the regulatory requirements for the Wealth Business.
  • Filling application for different licenses, and regularly connecting with authorities.

Surveillance & Fraud Detection:

  • Investigated market manipulation, KYC fraud, and insider trading cases.
  • Detected fraudulent activities, including income mismatches, multi-account linkages, and impersonation fraud.
  • Implementing and overseeing the surveillance framework and process as per the regulatory requirements.

Policy Review & Risk Assessment:

  • Review and update the AML/Surveillance policy and Insider Trading policy in line with regulatory changes.
  • Conducted periodic risk assessments, and implemented improvements.
  • Managed monthly and quarterly reports to SEBI, Exchanges, and Depositories.
  • Acted as a liaison with regulatory authorities.

Internal Audit and Inspection:

  • Coordinated and supported inspection audits for surveillance and compliance processes, including inspections by depositories, exchanges, and regulatory authorities.
  • Collaborating with the internal audit team on the audit scope and objectives, and sharing critical compliance information to guide internal audit activities.
  • Responding to the observation highlighted by the internal audit and inspection team.

Research Analyst Compliance:

  • Managing compliance for Research Analyst (SEBI Intermediary) regulations.
  • Collaborating with the research team for research report creation and record keeping.
  • Preparing policies, streamlining processes, and decision-making, while improving operational effectiveness for the Research Team to adhere to regulatory requirements.
  • Reviewing the agreement of finfluencers' association and filtration of creators on the basis of SEBI regulations.

Prevention of Insider Trading (PIT):

  • Oversee the PIT (Prevention of Insider Trading) compliance, and develop an automated alert mechanism for PIT compliance to reduce 100% of manual efforts.
  • Designed and implemented an insider trading policy in adherence to PIT and PFUTP regulations.

Execution of compliance Requirement & System Optimization:

  • Collaborated with backend engineers, DevOps, and analytics to design and implement new tools aimed at streamlining all the compliance and surveillance processes, and minimizing risks.
  • Reduced false positive alerts by 30% by refining internal surveillance parameters.
  • Increased STR reporting to the FIU by 50% through enhanced internal fraud detection triggers.
  • Developed an income update process flow through the application when triggered by the surveillance team, which has doubled the client response rate for income document collection.

Training & Compliance Execution:

  • Collaborating with HR to organize AML/PMLA training for new joiners and yearly training for relevant departments with blended learning approaches, which helped the employees understand its implications.
  • Continuously updating training materials to reflect changes in regulations, and emerging money laundering trends.

Senior AML Consultant

Protiviti (Mashreq Bank)
Mumbai
10.2021 - 05.2022
  • Served as an AML consultant for Mashreq Bank, UAE, managing fraud and AML-related concerns across retail banking, debit card operations, digital banking, and KYC compliance.
  • Enhanced incident reporting processes, reducing investigation turnaround from 10 days to 5 days.

AML Analyst

Taskus (Revolut)
Indore
08.2020 - 10.2021
  • Served as a Fraud and AML/CTF Analyst for Revolut, managing products such as virtual cards and neo-banking.
  • Conducted a detailed account analysis to identify potential money laundering, and other illicit activities. Proficient in preparing and filing Suspicious Transaction Reports (STR) and Suspicious Activity Reports (SAR).

Transaction Specialist

Teleperformance (Phonepe)
Indore
09.2018 - 10.2019
  • Served as a transaction and fraud analyst for PhonePe's UPI product, focusing on identifying transactional and fraudulent activities to the second line of defense.
  • Recognized as Quality Champion for three consecutive months and Productivity Champ for two months, demonstrating exceptional attention to detail, accuracy, and high performance.

Education

Bachelor of Commerce (B.Com) - Banking And Finance

Government Girls College
Ratlam
01-2022

Skills

  • Regulatory compliance
  • Fraud detection
  • Training execution
  • Multitasking Abilities
  • Problem-solving
  • Analytical thinking
  • Process optimization
  • Collaboration skills
  • Risk assessment
  • AML procedures

Accomplishments

  • FATF Mutual Evaluation 2023 – Core member representing the securities industry.
  • Fraud Investigation Recognition – Acknowledged by management for uncovering a high-profile fraud case featured in Economic Times.

Certification

  • Risk Based Approach to AML- Indiaforensic, Riskpro
  • Shell Company Investigation- Indiaforensic, Riskpro

Languages

Hindi
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Surveillance and Compliance Manager

Groww
06.2022 - Current

Senior AML Consultant

Protiviti (Mashreq Bank)
10.2021 - 05.2022

AML Analyst

Taskus (Revolut)
08.2020 - 10.2021

Transaction Specialist

Teleperformance (Phonepe)
09.2018 - 10.2019

Bachelor of Commerce (B.Com) - Banking And Finance

Government Girls College
Shilpa Sharma