SHILPA THAKUR
Ghaziabad
Summary
To work in a challenging and stimulating environment with the opportunity to use my current experience to enrich my knowledge and contribute my experiences towards the achievements of organizational objective by applying my professional Business Coordinator and customer service based skills.
Overview
8
8
years of professional experience
Work History
Accounts Assistant
A & D Tour And Travels
Delhi, India
03.2024 - Current
- Reconcile invoice and identify discrepancies.
- Create and update expense reports
- Processed payments and documents such as invoices, journal vouchers and statements.
- Maintain digital and physical financial records.
- Review and file payroll documents.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Business Development Coordinator
XZOOMS INDUSTRY
TRONICA CITY, UP
07.2021 - 03.2022
- Creating order & Performa Invoice.
- Creating and maintaining client databases and mail lists.
- Sent to Party all detail about his pending or Dispatch order.
- Establishing and maintaining effective relationships with customers via email, phone, and Whatsapp.
- Verified work aligned with service levels agreed and client requirements.
DATA ENTRY OPERATOR & FRONT OFFICE EXECUTIVE
SHRI MOHON HP GAS
BHAJANPURA, DELHI
11.2019 - 01.2020
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records and chronologies of entry activities.
- Resolving customer complaints.
- Booking Gas number.
DATA ENTRY OPERATOR
GAYATRI GAS SERVICE
Bhajanpura, Delhi
12.2017 - 10.2019
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records and chronologies of entry activities.
- Provided gas connection to customer.
- Resolving customer complaints.
- Booking Gas number.
Senior Computer Operator
ORIENT ENTREPRENEURS PVT LTD
Wazirpur , Delhi
09.2016 - 10.2017
- Assisting the HR team in exit and joining formalities.
- Sorting daily deliveries/ mail/ couriers on the basis of priorities.
- Maintaining administration and operation records.
- Answering all incoming call and redirecting to the correct department.
- Greeting the guest/customer at the office.
Education
Graduation (B.A) Passed From Delhi University.
DELHI06.2011
12th Passed From C.B.S.E Board
Delhi, India05.2007
10th Passed From C.B.S.E Board
Delhi, India06.2005
Skills
- Bank Reconciliation
- Data inputting
- Invoice Processing
- Business development
- Operability and commitment
- Ability to motivate staff and maintain good relations
- Resistance to stress
- Good manners
Languages
English
Hindi
Timeline
Accounts Assistant
A & D Tour And Travels
03.2024 - Current
Business Development Coordinator
XZOOMS INDUSTRY
07.2021 - 03.2022
DATA ENTRY OPERATOR & FRONT OFFICE EXECUTIVE
SHRI MOHON HP GAS
11.2019 - 01.2020
DATA ENTRY OPERATOR
GAYATRI GAS SERVICE
12.2017 - 10.2019
Senior Computer Operator
ORIENT ENTREPRENEURS PVT LTD
09.2016 - 10.2017
Graduation (B.A) Passed From Delhi University.
12th Passed From C.B.S.E Board
10th Passed From C.B.S.E Board