Shilpa Elizabeth Joseph
Quality Assurance Lead
Kochi,KL
Summary
Dynamic Software Testing professional with over 9 years' experience in Software Testing and Quality Assurance with domain expertise in Banking, Retail, Ecommerce, Financial, Insurance and Supply Chain. Collaborates with software team in continuous build and deployment process. Successful at testing based on customer requirements to produce on-target deliverables. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Technical Test Lead
Infosys
Trivandrum
08.2013 - Current
- Collaborated with QA team to test software quality through manual and automated testing.
- Managing a team of 6 (Test Analysts / Engineers and Consultant) based in India, Canada, USA
- Optimized test cases to maximize success of manual software testing.
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Incorporated delivery requirements into planning of testing schedules and test strategy document.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Reporting the test execution results and sign off to client and other stake holders.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Involved in all Agile ceremonies as part of the scrum team.
- Carried out tests to identify, report and repair bugs and glitches.
- Supported test review, defect control and configuration management within delivery pipeline.
- Fully involved in planning, tracking, and releasing deliverables.
- Worked closely with development team and business team to identify various test scenarios and executed test cases around them.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Worked closely with different departments to develop innovative solutions to functionality issues.
Education
Master of Computer Applications - Computer And Information Sciences
SCMS School of Technology And Management
Cochin 11.2009 - 03.2012
Bachelor of Science - Mathematics
St Teresa's College
Cochin 06.2006 - 06.2009
Accomplishments
DDP Integration project for Wesco
- Client agreed to implement the tool for upcoming client applications
- Received multiple client appreciations for testing high risk systems and assistance provided for UAT
Sprint Operations Core Track project for Vivint
- Got appreciation from QA Manager, Head of Vivint Operations – for delivering as per schedule
Sprint Core Track project for Tractor Supply Co
- Appreciation from TSC QA Head of operations
- IVS Excellence Award for Best Team
Ecommerce Validations project for Forever21
- IVS Excellence Award for Best Team
Projects at Infosys
Project as Technical Test Lead
DDP Integration Project, domain: Supply Chain Solutions
Client: WESCO International, Pennsylvania, USA
To verify the integration activities of different systems after the merging of Anixter International Inc with Wesco International - focus on the API Testing on Mulesoft Platform, and automating high priority API's with the help of tool Infosys Unified API Framework
Projects as Test Analyst
Sprint Operations Core Track, Domain: Ecommerce
Client: Vivint Smart Home Utah, USA
To verify the functional validation of website along with all underlying applications and API validations
Sprint Core Track, Domain: Ecommerce
Client: Tractor Supply Co, Tennessee, USA
To verify the detailed functional validation of Order processing through website and sterling applications. Along with sales validation in POSDM and settlement process. Validation of promotions and setting prices in SAP and verifying the same.
Project as Test Automation Engineer
WMS Automation, Domain: Ecommerce
Client Name: Costco Wholesale, Washington, USA
Automating the functionalities of WMS - Used Ranorex tool with C# for automating the scripts
Project as Test Engineer
Ecommerce Validations, Domain: Ecommerce
Client: Forever21, California, USA
Functional and regression validation based on new feature additions to the web application.
PMA, Domain: Ecommerce
Client: Tiffany & Co, New York, USA
To verify desktop applications that support the website, verify large records / data created by other downstream applications with PMA application
Project as Systems Engineer
Data Migration of the public wealth investment track (PWIM), Domain: Banking
Client: SunTrust Banks Inc, Atlanta, USA
Conversion of existing DTS packages to SSIS packages without interrupting the current functionality
Certification
Tricentis certified Automation Specialist Level 2
Timeline
Tricentis certified Automation Specialist Level 2
06-2022
Technical Test Lead
Infosys
08.2013 - Current
Master of Computer Applications - Computer And Information Sciences
SCMS School of Technology And Management
11.2009 - 03.2012
Bachelor of Science - Mathematics
St Teresa's College
06.2006 - 06.2009
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