SHILPA K
Chitradurga
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Attentive professional skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable.
Overview
8
8
years of professional experience
2009
2009
years of post-secondary education
Work History
Store Assistant
Reliance Digital
bangalore
11.2015 - 11.2018
- Assisted customers with product inquiries and recommendations.
- Maintained store inventory by organizing and restocking merchandise.
- Operated point-of-sale systems for efficient transaction processing.
Team Leader
V R V ENTERPRISE
bangalore
04.2014 - 09.2016
- Led daily team meetings to communicate priorities and align objectives.
- Coordinated project tasks to ensure timely completion and adherence to guidelines.
- Trained new team members on processes and safety protocols effectively.
Telesales Executive
PRK Enterprise
bangalore
05.2011 - 09.2013
- Conducted outbound calls to engage potential customers and promote products.
- Managed customer inquiries and provided detailed product information.
- Utilized CRM software to track leads and update customer interactions.
- Answered incoming calls from potential customers and addressed their inquiries.
- Processed customer orders, transactions and requests.
- Collaborated with new customers to give details about company offerings.
Education
Puc -
Baguru Gangamma Pu College
Ramgiri , In 06.2008 - 04.2009
Bapuji Rural High School
Ramgiri , InSkills
- Customer service
- Point-of-sale operation
- Product knowledge
- Team leadership
- Sales strategy
- Effective communication
- Problem solving
Timeline
Store Assistant
Reliance Digital
11.2015 - 11.2018
Team Leader
V R V ENTERPRISE
04.2014 - 09.2016
Telesales Executive
PRK Enterprise
05.2011 - 09.2013
Puc -
Baguru Gangamma Pu College
06.2008 - 04.2009
Bapuji Rural High School