Summary
Overview
Work History
Education
Skills
Certification
Languages
Total Experience
Timeline
Generic

Shilpa Reddy Palvai

Hyderabad

Summary

As a Process Analyst with nearly 2 years of experience in to US Healthcare, I specialize in streamlining manual enrollment processes. My role has involved analyzing and optimizing enrollment workflows and implementing solutions to reduce errors and improve overall turnaround time. Through my experience, I have Perfected my skills in process improvement and problem-solving, consistently contributing to enhanced operational Performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Process Analyst

Thryve digital health llp
Hyderabad
04.2023 - Current
  • Working with Govt
  • Manual Enrollment and Billing process
  • Eligibility verification as per the plan selection
  • Enrolling member in to applications designed by HIGHMARK health insurance
  • Cancellation of enrollment, Demographic changes, in Medicare, Medigap, and Dental plans
  • Planning of work to reach 100% SLA with 100% quality metrics
  • Mentoring and Training to new batches based on the process

Education

B.Sc -

Osmania University
Hyderabad
01.2022

XIIth - English

01.2018

Xth - English

01.2016

Skills

  • Web development using HTML,CSS,Bootstrap
  • Basic knowledge of phython
  • MS Office

Certification

  • Problem Solving
  • Employee Training
  • Coaching & Mentoring

Languages

  • English
  • Telugu
  • Hindi

Total Experience

1 year 11 months

Timeline

Process Analyst

Thryve digital health llp
04.2023 - Current

B.Sc -

Osmania University

XIIth - English

Xth - English

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Shilpa Reddy Palvai