Shilpa Sablok Aggarwal

Data annotation:

• Annotate data from multiple sources (such as social media, news, blogs, and other public data) to ensure accurate labeling and classification of emerging events.
• Focus on tagging relevant information in text, images, and videos to train machine learning models.

Enhancing AI Models:

• Provide labeled data to help improve Dataminr’s AI-driven models that identify and generate real-time alerts for breaking news, risks, or critical events.
• Ensure the consistency and quality of annotations to improve the effectiveness of alerts and insights provided to users.

Ensuring accuracy and relevance:

• Review and validate labeled data to make sure it aligns with real-time events, ensuring the accuracy of alerts and data used for decision-making by businesses, governments, and organizations.

Quality Control:

• Conduct quality checks on annotated data to identify and correct any inconsistencies or errors in the labeling process.
• Follow stringent quality standards to ensure data is properly labeled, and consistent for AI model training.

• Approach: Provided technical assistance and support to users, ensuring the smooth operation of project-related tools and platforms.
• Impact - I have hands-on experience working with customer support and communication platforms, including Zendesk, Slack, and LiveAgent.
• Learning: Effectively utilized Zendesk to streamline ticket management, prioritize customer inquiries, and enhance overall support processes.

• Approach - Conducted primary and secondary research, and analyzed print and online media articles collected from databases for various industries, such as Automobile, Technology, Amazon, and E-Payment (Visa, MasterCard).
• Impact - Used databases like Eye-surfer and various tools such as Snagit, Abby Reader, Excel, and company software like Horreum to meet monthly and weekly targets.
• Learning- social media monitoring and engagement, media research.

• Approach- Worked on various autonomous projects, such as technology, automation, and petrochemical.
• Impact- Exceeded goals through effective prioritization, and consistent work ethic.
• Learning- Developed an excellent working knowledge of industry trends and improvements in processes.