Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Shilpa Shree KC

Bengaluru

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

14
14
years of professional experience

Work History

HR Manager

Wisedrive Technologies Pvt Ltd
Bengaluru
08.2019 - 04.2024
  • Monitored attendance records and leave requests for accuracy and completeness.
  • Developed processes for onboarding new hires into the organization's culture.
  • Reviewed applications for positions within the company according to pre-determined criteria.
  • Assisted in the development of policies related to human resources management.
  • Responded promptly to employee inquiries about policies or procedures.
  • Drafted job descriptions based on current roles within the organization.
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
  • Managed performance reviews, disciplinary actions and salary negotiations.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Researched industry trends to inform compensation and performance strategies.
  • Liaised between management and employees by relaying work information, adjustments and grievances.

Executive Assistant

Bosch Ltd
Bengaluru
06.2015 - 06.2016
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for Sr. General Manager.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Maintained confidential records and files related to executive operations.
  • Assisted in organizing conferences, seminars and other events as directed by the Sr. General Manager.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Scheduled appointments with external parties such as vendors or suppliers.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Managed daily invoices, reports and proposals.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Delivered optimal administrative, customer service and case management support.

Venue Sales Consultant

Kings & Knights Hospitality Pvt Ltd
Bengaluru
08.2010 - 02.2015
  • Generated leads through cold calling, networking, and referrals.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Worked with fellow sales team members to achieve group targets.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Addressed customer questions and concerns regarding products and services.
  • Listened to customers to understand needs and refer to optimal services.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Analyzed customer needs and identified solutions to meet their requirements.

Education

Bachelor of Commerce - Accounting And Taxation

Bangalore University
Bengaluru, KA
05-2017

Skills

  • HR software proficiency
  • HR policies and procedures
  • Recruitment and staffing
  • Product Sales
  • Customer Needs Assessment
  • Business Development
  • Client Service
  • Sales Strategies
  • Verbal/written communication
  • Multi-tasking strength

Languages

English
First Language
Kannada
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2

Hobbies and Interests

  • Reading Books
  • Meditation & Yoga Practice

Timeline

HR Manager

Wisedrive Technologies Pvt Ltd
08.2019 - 04.2024

Executive Assistant

Bosch Ltd
06.2015 - 06.2016

Venue Sales Consultant

Kings & Knights Hospitality Pvt Ltd
08.2010 - 02.2015

Bachelor of Commerce - Accounting And Taxation

Bangalore University

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Shilpa Shree KC